Keri Komorn
North Aurora,IL
Summary
Accomplished Major Account Executive with 29 years of experience facilitating and sustaining customer relationships. Ace at devising targeted approaches to meet needs of each client and attending to requests. Known for superior consultation skills and service to consistently exceed retention goals.
Overview
29
29
years of professional experience
Work History
Major Account Executive
HCSC
06.1998 - Current
- Managed a caseload of existing accounts with renewals each year and maintaining a high level of retention for same clients.
- Working with customers' insurance and service needs and have successfully responded to and delivered.
- Established and maintained exceptional working relationships with existing accounts and their producer partners.
- Be the single point of contact for all issues and concerns and also serve as a liaison between the company and other parties involved in resolving all issues of concern.
- Set meetings and managed obligations to achieve established goals and commitments with producers and their clients.
- Produce and analyze reporting to provide customer's with data regarding their covered population and provide recommendations on services and products available to them.
Implementer
HCSC
03.1996 - 06.1998
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service for each implementation.
- Suggested solutions to developing problems during implementation project so that correct modifications could be made.
- Cultivated relationships with sales team, client and producer to support and supply the best implementation.
Marketing Service Representative
HCSC
08.1994 - 03.1996
- Supported the Account and Sales teams to process paperwork for renewals.
- Assisted with resolving membership and claim inquiries.
- Attended client open enrollment meetings.
Education
Bachelor of Arts - Marketing
North Central College
Naperville, IL06.1994
Skills
- Organized
- Efficient
- Professional Relationships
- Team Interaction
Timeline
Major Account Executive
HCSC
06.1998 - Current
Implementer
HCSC
03.1996 - 06.1998
Marketing Service Representative
HCSC
08.1994 - 03.1996
Bachelor of Arts - Marketing
North Central College
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