Keri Perry
Monroe Township,NJ
Summary
Dynamic Front Desk Medical Receptionist at Corrective Chiropractic & Wellness, adept at enhancing patient satisfaction through exceptional service and efficient appointment management. Skilled in insurance verification and patient relations, I streamlined processes, ensuring HIPAA compliance while maintaining confidentiality. Proven ability to handle high call volumes with professionalism and care.
Overview
1
1
year of professional experience
Work History
Front Desk Medical Receptionist
Corrective Chiropractic & Wellness
03.2019 - 03.2020
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
- Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
Education
General -
St Joseph By The Sea HS
Staten Island, NY06.1996
Skills
- Patient scheduling
- Appointment management
- Insurance verification
- Patient registration
- Office administration
- Schedule coordination
- Patient relations
- Microsoft office
- Intake form processing
- Call handling
- Telephone etiquette
- Front desk operations
- Appointment scheduling
- Medical records management
Timeline
Front Desk Medical Receptionist
Corrective Chiropractic & Wellness
03.2019 - 03.2020
General -
St Joseph By The Sea HS
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