With nearly 34 years of experience in guest relations, I pride myself in maintaining a high level of hospitality, professionalism and business etiquette. I am an attentive and empathetic individual committed to thoroughly listening to guest requests or concerns and addressing their issues and concerns.
I assist in all functions of a busy retail store, while providing full customer service to all our guests, including money transfers, refunds and check cashing. I also was in charge of the opening and closing of the cash office and store. I also have experience in several departments, including bakery, floral, pharmacy,front end and price accuracy, as well.
I performed all tasks associated with sales of a busy toy retailer as well as upselling and customer assistance.
I also run a small local bakery business that is very well received and enjoyed in our area! I absolutely enjoy making people happy!