Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Keri Roman

Scranton,PA

Summary

With nearly 34 years of experience in guest relations, I pride myself in maintaining a high level of hospitality, professionalism and business etiquette. I am an attentive and empathetic individual committed to thoroughly listening to guest requests or concerns and addressing their issues and concerns.

Overview

32
32
years of professional experience

Work History

Guest Services Teammate

Price chopper Market 32
Taylor, PA
10.2009 - Current

I assist in all functions of a busy retail store, while providing full customer service to all our guests, including money transfers, refunds and check cashing. I also was in charge of the opening and closing of the cash office and store. I also have experience in several departments, including bakery, floral, pharmacy,front end and price accuracy, as well.

Sales Associate

Kaybee toys inc.
Stroudsburg, PA
11.1991 - 03.2009

I performed all tasks associated with sales of a busy toy retailer as well as upselling and customer assistance.

Education

High School Diploma -

Stroudsburg High School
Stroudsburg, PA
06-1991

Skills

  • Complaint Handling
  • Documentation
  • Problem-Solving Skills
  • Administrative Skills
  • Administrative Support
  • Cash Handling
  • Office Management
  • Front Office Support
  • Guest Services
  • Customer Service

Affiliations

I also run a small local bakery business that is very well received and enjoyed in our area! I absolutely enjoy making people happy!

Timeline

Guest Services Teammate

Price chopper Market 32
10.2009 - Current

Sales Associate

Kaybee toys inc.
11.1991 - 03.2009

High School Diploma -

Stroudsburg High School
Keri Roman