Keri Ruiz
Albuquerque,NM
Summary
Proficient Budtender delivers accurate information on strains, effects and uses to recreational and medicinal customers. Progressive attitude and laid back demeanor. Well-versed in the production, preparation and sale of marijuana and associated products. Accurate and efficient salesperson with good multitasking and problem-solving abilities.
Overview
14
14
years of professional experience
Work History
Budtender
Best Daze
Albuquerque, NM
08.2022 - 06.2023
- Proficient in Biotrack.
- I have extensive knowledge based on Cannabis Terpenes, their responsibilities, flavors, and all around effects.
- I have extensive knowledge based on the top 5 Cannabinoids, and am currently expanding my knowledge to make sure my abilities are sharp and up to date.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
- Assisted Medical use customers in identifying Cannabis medicines and methods of medication that best fit individual needs.
- Managed high volume of cash with 98% accuracy rate.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
Caregiver
Consumer Direct Personal Care
Albuquerque, NM
07.2023 - 04.2024
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
Bartender
Launchpad Central
Albuquerque, NM
10.2013 - 01.2020
- I worked my way up from cocktails waitress to bartender.
- I was first on and had to have 70+ people in the building before I got my second on bartender to help me. I also had a cocktail waitress bringing me drink orders as well.
- I'm wonderful under pressure and have a great memory for drinks and people.
- I know the bar/venue industry extensively.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Set up glassware, liquor and other necessary supplies for special events.
- Trained 1 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Decreased waste, following strict recipes and drink measurement protocol.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Security Guard
St Andrews Hall
Detroit, MI
01.2012 - 09.2013
- I handle myself very well with intoxicated people
- I have a background in psychology so I know the science behind bad behavior.
- I not only worked in nm doing security, I also worked in Detroit.
- Did extensive patdowns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Oversaw entry and exit of up to 20+ employees and visitors daily.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Assistant Managert
Tuesday Morning
10131 Coors Blvd 87114
10.2010 - 12.2011
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
Education
No Degree - Cognitive Psychology
University of New Mexico
Albuquerque, NMSkills
- Knowledge of Marijuana
- Merchandising and Display
- Item Ticketing and Pricing
- Building Customer Loyalty
- Computer Proficiency and Microsoft Office
- Meeting Sales Goals
Science.
I Have knowledge of terpines and cannabinoids as well as the benefits and options for the patients.
Computer programs
I'm versed in the following programs and have used them extensively the last year:
Weave
Leafly
Iheartjane
Weedmaps
Biotrack
Timeline
Caregiver
Consumer Direct Personal Care
07.2023 - 04.2024
Budtender
Best Daze
08.2022 - 06.2023
Bartender
Launchpad Central
10.2013 - 01.2020
Security Guard
St Andrews Hall
01.2012 - 09.2013
Assistant Managert
Tuesday Morning
10.2010 - 12.2011
No Degree - Cognitive Psychology
University of New Mexico