Kerie Jones
Benton,KY
Summary
Dynamic and dedicated professional with a strong background in patient care at Calvert City Nursing and Rehab. Proven ability in effective communication and data entry, ensuring accurate documentation and enhanced resident experiences. Skilled in problem-solving and customer service, consistently delivering high-quality support in fast-paced environments.
Overview
8
8
years of professional experience
Work History
CNA
Calvert City Nursing and Rehab
Calvert City, KY
03.2023 - 12.2024
- Assisted residents in preparing for activities and social programs.
- Documented activities and recorded information in EMR system.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted residents with bathing and dressing to promote personal hygiene.
Ambulance Medical Billing
Credit Bureau Systems
Paducah, KY
08.2021 - 02.2023
- Updated and maintained databases with current information.
- Initiated collection efforts on unpaid accounts by contacting insurance companies or patients directly via phone or mail.
- Collected, posted and managed patient account payments.
- Applied HIPAA privacy and security regulations while handling patient information.
Server
Patti's 1880's Settlement
Grand Rivers, KY
10.2016 - 06.2021
- Served food and beverages to patrons and immediately remedied issues with orders.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
High School Diploma -
Marshall County High School
Benton05-2012
Skills
- Data entry
- Customer service
- Patient care
- Effective communication
- Attention to detail
- Problem solving
Additional Information
- Aside from the information I've posted in my free time I decorate cakes as well as clean various houses.
- I occasionally create invoices and send them to customers to collect payment for a business my husband owns.
- I am a fast learner, a high attention to detail as well as great customer service skills.
Timeline
CNA
Calvert City Nursing and Rehab
03.2023 - 12.2024
Ambulance Medical Billing
Credit Bureau Systems
08.2021 - 02.2023
Server
Patti's 1880's Settlement
10.2016 - 06.2021
High School Diploma -
Marshall County High School
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