Phone Operator
UROLOGY ASSOCIATES OF MOBILE
03.2024 - Current
- Answered incoming calls and provided customers with requested information in a professional manner
- Proficiently handled multiple tasks simultaneously while maintaining high standards of service quality
- Documented all information from each call into the appropriate database or records system
- Booked patient appointments for all locations
- Chronic care management to 183 patients called and checked in to do monthly visits and RPM visits by monitoring their chronic conditions monthly .