Dynamic individual known for adaptability and attention to detail in fast-paced environments. Experienced in customer service and patient care, committed to supporting teams and enhancing overall service outcomes.
Overview
2027
2027
years of professional experience
Work History
Server
Nicks Family Restaurant
Denison, TX
09.2023 - Current
Patient Escort
RG Talent Solutions
Bonham, TX
2022 - 2023
Assisted patients in navigating healthcare facilities, ensuring timely and safe transport to appointments.
Maintained patient confidentiality while handling sensitive information and supporting care team communication.
Demonstrated adaptability by learning new protocols for patient escort procedures efficiently.
Collaborated with medical staff to enhance patient flow and improve overall service delivery.
Patient Care Technician
Carrus Hospitals
Sherman, TX
2021 - 2022
Assisted in monitoring vital signs and reporting changes to nursing staff.
Provided direct patient care including bathing, feeding, and mobility support.
Maintained cleanliness and organization of patient rooms and equipment.
Supported nurses with routine tasks, ensuring efficient workflow within the unit.
CSR Dispatcher
Denali Heating/Air
2021 - 2022
Responded to customer inquiries regarding heating and air conditioning services promptly and accurately.
Assisted customers in scheduling service appointments, ensuring optimal technician availability.
Maintained detailed records of customer interactions in CRM software for follow-up and quality assurance.
Collaborated with team members to resolve complex customer issues efficiently and effectively.