Summary
Overview
Work History
Education
Skills
Timeline
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Keriyanna Jenkins

Fort Myers,Florida

Summary

Dynamic and organized Patient Scheduler at Radiology Regional, adept at optimizing appointment processes and enhancing patient satisfaction. Skilled in obtaining authorizations and maintaining patient confidentiality, I effectively coordinate with staff and patients, ensuring seamless operations and clear communication. Proven ability to resolve scheduling conflicts and improve overall efficiency.

Developed strong organizational and communication skills within healthcare environment, ensuring seamless appointment scheduling and patient coordination. Known for attention to detail and ability to manage multiple tasks simultaneously. Seeking to transition into new field where these skills can drive efficiency and improve operational processes.

Offering genuine passion for working with children and dedication to fostering fun and safe environment. Brings understanding of basic child psychology and first aid, along with ability to quickly learn and implement camp guidelines and activities. Ready to use and develop communication and leadership skills in [Desired Position] role.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Patient Scheduler

Radiology Regional
09.2025 - Current
  • Scheduled patient appointments using electronic health record systems to optimize daily operations.
  • Coordinated with radiology staff to confirm patient eligibility and insurance coverage.
  • Assisted patients in understanding preparation instructions for imaging procedures.
  • Managed incoming calls, providing timely information and resolving scheduling conflicts.
  • Developed familiarity with radiology terminology to effectively communicate with patients and staff.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing appointment changes.

Camp Counselor

YMCA of South Florida
06.2024 - Current
  • Led daily activities, ensuring safety and engagement of campers.
  • Developed and implemented age-appropriate programs to enhance camper experience.
  • Facilitated team-building exercises, promoting collaboration among campers.
  • Monitored camper behavior, addressing conflicts and fostering positive interactions.
  • Communicated effectively with parents regarding camper progress and concerns.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.

Crew Member

Tropical Smoothie
10.2023 - 02.2024
  • Prepared and blended smoothies according to standardized recipes, ensuring consistency in taste and presentation.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance guest experience.
  • Maintained cleanliness and organization of workstations to comply with health and safety regulations.
  • Assisted in training new team members on operational procedures and product knowledge for seamless integration.
  • Monitored inventory levels, restocking supplies as needed to prevent shortages during busy periods.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Camp Counselor

Heights Foundation
08.2022 - 09.2023
  • Provided first aid and emergency response, maintaining a safe camp environment.
  • Trained new counselors on safety protocols and program delivery techniques.
  • Organized recreational events, encouraging participation and enthusiasm among campers.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.

Bagger

Publix
05.2022 - 07.2022
  • Provided exceptional customer service by efficiently bagging groceries and assisting customers with purchases.
  • Ensured accuracy in handling transactions by verifying prices and processing payments at checkout stations.
  • Maintained cleanliness and organization of bagging area to enhance workflow and customer experience.
  • Collaborated with team members to streamline bagging processes, improving overall efficiency during peak hours.
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Worked together with cashiers to guarantee customer satisfaction.

Education

High School Diploma -

Cypress Lake Highschool
Fort Myers, FL

Bachelor of Arts - Child Development

Florida SouthWestern State College
Fort Myers, FL
05-2029

Skills

  • Following up with patients

  • Strong organization

  • Facility coordinating

  • Obtaining authorizations

  • Patient confidentiality

Timeline

Patient Scheduler

Radiology Regional
09.2025 - Current

Camp Counselor

YMCA of South Florida
06.2024 - Current

Crew Member

Tropical Smoothie
10.2023 - 02.2024

Camp Counselor

Heights Foundation
08.2022 - 09.2023

Bagger

Publix
05.2022 - 07.2022

High School Diploma -

Cypress Lake Highschool

Bachelor of Arts - Child Development

Florida SouthWestern State College
Keriyanna Jenkins