Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Rose Lubin

Fort Myers,FL

Summary

Healthcare professional with substantial experience in patient intake coordination and administrative tasks. Known for enhancing patient experience and ensuring efficient registration processes. Highly reliable with focus on team collaboration and adaptable to changing needs. Proficient in patient records and providing exceptional customer service.

Overview

18
18
years of professional experience

Work History

Patient Intake Coordinator

Radiology Regional
06.2015 - Current
  • Coordinated patient appointments, ensuring efficient scheduling and minimal wait times.
  • Collected and verified patient information, maintaining accuracy in electronic health records.
  • Communicated effectively with patients regarding intake procedures and insurance verification.
  • Collaborated with medical staff to streamline patient flow and enhance service delivery.
  • Trained new staff on intake protocols and electronic systems, fostering a collaborative environment.
  • Assisted with the training of new staff members to ensure consistent adherence to clinic policies and procedures for intake coordination tasks.
  • Reduced patient anxiety with effective communication and compassionate service.

Cashier/ Customer Service

Target
11.2007 - 06.2015
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of checkout area, enhancing customer experience.
  • Assisted customers with product inquiries, providing exceptional service and support.
  • Collaborated with team members to streamline workflow during peak hours, improving efficiency.
  • Trained new cashiers on operational procedures, ensuring consistency in service delivery.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Associate of Science - XRay Medical Tech /MA Program

Heritage Institute
Fort Myers, FL
04.2011

Skills

  • Front Office Procedures Understanding HIPAA/ Medical Terminology Medical Office Software
  • Insurance verification
  • Appointment scheduling
  • Customer service/ Bilingual
  • Problem-solving
  • Multitasking and organization
  • Conflict resolution
  • Vital sign monitoring/ Triage
  • Phlebotomy/ Injections

Certifications

CPR & First Aid Certified                               NCCT Certified Medical Assistant - Pending

Timeline

Patient Intake Coordinator

Radiology Regional
06.2015 - Current

Cashier/ Customer Service

Target
11.2007 - 06.2015

Associate of Science - XRay Medical Tech /MA Program

Heritage Institute

Similar Profiles

CREATE PROFILE