Kerley Hernandez-Moran
Stony Point,NY
Summary
Motivated and dependable professional in customer service, leadership, and eager in helping people.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Merchandising Team Leader
American Eagle Outfitters, Inc
07.2021 - 11.2025
- Worked with corporate teams to synchronize inventory management with sales objectives.
- Analyzed sales data report to identify trends, influencing stock replenishment decisions.
- Trained and mentored team members on visual merchandising standards and best practices.
- Making sure marketing, paperwork, and store presentation was well organized.
- Executed floor sets, visual displays, and seasonal updates in line with AE brand standards to maximize sales performance.
Hostess/Busser
Restaurant X
10.2023 - 04.2024
- Managed guest seating arrangements to optimize flow and enhance dining experience.
- Trained new staff on service standards and customer interaction protocols.
- Collaborated with kitchen and waitstaff to ensure timely food delivery.
- Resolved guest inquiries and concerns, maintaining high satisfaction levels.
Recreation Aide
Northern Manor Nursing Home
08.2022 - 11.2022
- Monitored resident participation and provided support to ensure safety during activities.
- Transporting residents from the recreation aide to their rooms.
- Planning, setting up, and leading activities.
- Transporting patients to different facilities such as physical therapy.
Education
Associate of Science - Healthcare Science
Rockland Community College
Suffern, NYHigh School Diploma -
Ramapo High School
Spring Valley, NY2023
Skills
Customer Service
Detail oriented and organization
Communication and Team leadership
Phone etiquette
Cross functional collaboration
Fluent in Spanish
Certification
New York State Seal of Biliteracy
Languages
Spanish
Native or Bilingual
Timeline
Hostess/Busser
Restaurant X
10.2023 - 04.2024
Recreation Aide
Northern Manor Nursing Home
08.2022 - 11.2022
Merchandising Team Leader
American Eagle Outfitters, Inc
07.2021 - 11.2025
Associate of Science - Healthcare Science
Rockland Community College
High School Diploma -
Ramapo High School