Kermiz'a Stokes
Clinton Township,MI
Overview
4
4
years of professional experience
Work History
Parking Compliance
Grand Valley State University
08.2023 - Current
- Answered general questions about parking fees, facilities, and directions.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Collected parking fees from customers in compliance with parking regulations to discourage illegal parking.
- Issued parking citations to enforce parking regulations.
- Filled out daily log of citations and warnings issued and submitted list to supervisor at end of shift.
Sales Associate
Walmart
01.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Crew Member
Bubbas 33
03.2021 - 01.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Crew Member
Sonic DriveIn
04.2020 - 03.2021
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
Bachelor of Arts - Marketing
Grand Valley State University
Allendale, MI05.2028
High School Diploma -
Chippewa Valley High School
Clinton Township, MI05.2023
Skills
- Relationship building
- Excellent people skills
- Adapt to diverse groups
- Food preparation and safety
- Telephone etiquette
- Cleaning and organization
Timeline
Parking Compliance
Grand Valley State University
08.2023 - Current
Sales Associate
Walmart
01.2022 - 08.2023
Crew Member
Bubbas 33
03.2021 - 01.2022
Crew Member
Sonic DriveIn
04.2020 - 03.2021
Bachelor of Arts - Marketing
Grand Valley State University
High School Diploma -
Chippewa Valley High School
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