Kerra Hobbs
Theodore,AL
Summary
Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
1
1
Certification
3
3
years of professional experience
Work History
Care Access Associate
USA Health University Hospital
Mobile, AL
06.2025 - Current
- Verified insurance eligibility, benefits, referrals, and authorizations to support timely reimbursement and patient care.
- Registered and checked in patients for outpatient appointments, ensuring accuracy of demographic and insurance information to facilitate seamless patient experience.
- Scheduled appointments and coordinated patient flow while managing provider calendars to optimize clinic operations.
- Collected copayments and explained financial responsibilities to patients.
- Maintained accurate electronic medical records and ensured compliance with HIPAA standards.
- Collaborated with providers, nurses, and administrative staff to enhance clinic operations and improve patient service.
EKG Monitor Technician
Mobile Infirmary Medical Center
Mobile, AL
07.2023 - 01.2025
- Continuously monitored and interpreted patient cardiac rhythms using telemetry equipment, identifying and recognizing abnormal rhythm changes.
- Promptly communicated significant cardiac rhythm changes and abnormalities to nurses and physicians to support timely patient intervention.
- Executed precise lead placement and monitored system performance, ensuring reliable cardiac rhythm surveillance for optimal patient monitoring.
- Troubleshot telemetry and cardiac monitoring equipment to ensure proper function and accurate patient monitoring.
- Delivered comprehensive reports to nursing staff and providers on patient cardiac status, facilitating informed clinical decisions.
- Documented telemetry findings, patient information, and rhythm changes to support compliance with facility policies and enhance patient care.
Education
College Degree - Biology
Coastal Alabama
Bay Minette, AL05-2022
Skills
- HIPAA
- Patient monitoring
- Patient care
- Patient intake
- Verbal communication
- Telephone triage
- Epic
- Medical terminology
- Medical office administration
- Office administration
- Hospital experience
- Acute care
- Medical-surgical
- Desktop support
- Microsoft Office
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Microsoft Powerpoint
- Google Docs
- Data entry
- Windows
- Calendar management
- Analytical skills
- Research
- Organizational techniques
- Time management
- Verbal communication
- Patient engagement
- First aid
- Telephone etiquette
- Computer literacy
- Home health
- Word processing
- Patient monitoring
- Telephone etiquette
Certification
- CPR
August 2024 to Present - EKG
July 2023 to Present - Pharmacy Technician License
- CPR Certification
- BLS Certification
- Certified Medication Technician
Timeline
Care Access Associate
USA Health University Hospital
06.2025 - Current
EKG Monitor Technician
Mobile Infirmary Medical Center
07.2023 - 01.2025
College Degree - Biology
Coastal Alabama