A dependable Lead who enjoys a fast-paced working environment. A self-starter, quick learner, who strives to exceed expectations and grow with a company.
Overview
21
21
years of professional experience
Work History
Office Processor II
Society Insurance
Fond du Lac
01.2023 - Current
Retrieve incoming mail, scan, index, and collate documents to support multiple workflows.
Utilized specialized processing software and systems effectively.
Back up Receptionist
Managed outgoing shipments by setting up documents, boxing items and staging deliveries
Assists Office Services Supervisor in mentoring Processors 1 and provide administrative support
Inkjet Platform Leader
Quad/Graphics
Lomira
10.2003 - 12.2022
Responsible for preparing job paperwork and ensuring all materials, samples, and instructions are available prior to production
Reviewing job spoilage totals on a daily basis to ensure compliance with customer and postal requirements
Implemented quality control measures, significantly reducing error rates.
Managed team of 130 employees, ensuring high productivity and quality standards were met
Provided guidance and support to team members on operational issues
Skills
Proficient in Microsoft Office
Strong listening and communication
Demonstrated excellence in customer service and conflict resolution