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Hi, I’m
Kerri Bradley
Bay City,MI
Summary
Friendly individual with great customer engagement and upselling skills in Service positions. Knowledgeable in policies and procedures of food establishments. Offering reliability, punctuality and attention to detail.
Overview
1
Certification
10
years of professional experience
Work History
Castaways RestaurantBay City, MI
Waitress
04.2022 - Current
Job overview
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Rathskeller RestaurantBay City, MI
Waitress
06.2021 - 02.2022
Job overview
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Dollar GeneralBay City, MI
Assistant Store Manager
01.2017 - 06.2021
Job overview
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Hamption InnBay City, MI
Housekeeper
01.2017 - 06.2018
Job overview
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
Education
Western High SchoolAuburn, MI
High School Diploma
Skills
- Point of Sale (POS) system operations
- Sales Techniques
- Interior and exterior cleaning
- Time management
- Communication
- Problem solving
Certification
- CPR certified
Work Preference
Work Type
Full TimePart TimeGig WorkLocation Preference
On-SiteRemoteLocation: Bay City, MI
Open to relocation: Yes
Timeline
Waitress
Castaways Restaurant
04.2022 - Current
Waitress
Rathskeller Restaurant
06.2021 - 02.2022
Assistant Store Manager
Dollar General
01.2017 - 06.2021
Housekeeper
Hamption Inn
01.2017 - 06.2018
Western High School
High School Diploma