Kerri Ford
Oak Park,MI
Summary
Dedicated healthcare professional with over 10 years of diverse experience as a medical and personal care aide, specializing in compassionate patient support and enhancing overall care quality. Exceptional customer relations and communication skills foster strong connections with patients and families, ensuring needs are met with empathy and professionalism. Proven expertise in critical thinking and problem-solving effectively resolves issues while maintaining compliance in documentation and management of electronic health records. Highly adaptable to changing deadlines and environments, thriving in diverse populations and collaborating seamlessly across various management levels to achieve optimal patient outcomes.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Tester
Ophthalmic Specialists of Michigan
Madison Heights, MI
04.2024 - Current
- Conducted visual field tests, OCT scans, retinal scans, and optical photos. Made detailed notes in patient charts. Assisted patients to exam rooms and retrieved charts for doctors. Maintained cleanliness and stocked supplies in exam rooms.
Behavior Technician
Judson Center
Royal Oak, MI
12.2024 - 12.2025
- Delivered direct therapeutic interventions and monitored progress for children, teenagers, and young adults diagnosed with autism spectrum disorders.
Caregiver
Warmack Family
Southfield, MI
08.2022 - 03.2024
- Assisted elderly patients with muscular dystrophy during bathing and meal preparation to promote comfort and well-being. Supported household tasks to meet daily needs of patients efficiently. Maintained service quality while completing all assigned duties.
Personal Care Aide
Friends Who Care
Berkley, MI
06.2021 - 07.2022
- Provided mobile personal care services to support physically disabled adults in improving quality of life. Assisted in coordinating scheduling and transportation to enhance appointment attendance. Completed domestic tasks and errands to achieve client satisfaction.
Caregiver
The Johnson Family
Detroit, MI
04.2020 - 05.2021
- Provided compassionate care to clients, ensuring comfort and well-being during daily activities.
- Assisted with personal hygiene routines, promoting dignity and respect for individuals served.
- Developed engaging recreational activities to enhance quality of life for clients.
- Monitored health changes, promptly reporting concerns to family members and healthcare professionals.
Caregiver
Hathaway House
Livonia, MI
04.2018 - 03.2020
- Trained new caregivers on best practices for client care and safety protocols.
- Developed and executed personalized care plans to enhance service delivery.
- Developed and maintained positive client relationships to enhance trust and emotional well-being.
- Facilitated communication between families and medical staff to enhance continuity of care.
Tester
Michigan Glaucoma & Cataract
Roseville, MI
01.2017 - 03.2018
- Conducted visual field assessments, OCT scans, and optical photography documentation. Updated patient records and supported exam room preparations. Guided patients to exam areas and provided medical charts for physician review. Maintained cleanliness and stock levels in exam rooms to promote operational efficiency.
Education
Medical Assistant - Clinical Medical Assistant
MedCerts Career And Training Program
Livonia, MI01-2024
High School Diploma -
Churchill Adult Education Center
Royal Oak, MI06-2023
Skills
- Certified ophthalmic scribe
- Behavior technician specializing in autism support
- Trained in medical support services
- BLS CPR AED certified for adults, children, and infants
- Compassionate patient interaction
Certification
Schoolcraft College Direct Care Worker
Timeline
Behavior Technician
Judson Center
12.2024 - 12.2025
Tester
Ophthalmic Specialists of Michigan
04.2024 - Current
Caregiver
Warmack Family
08.2022 - 03.2024
Personal Care Aide
Friends Who Care
06.2021 - 07.2022
Caregiver
The Johnson Family
04.2020 - 05.2021
Caregiver
Hathaway House
04.2018 - 03.2020
Tester
Michigan Glaucoma & Cataract
01.2017 - 03.2018
Medical Assistant - Clinical Medical Assistant
MedCerts Career And Training Program
High School Diploma -
Churchill Adult Education Center