Kerri Goodson

• Demonstrated adaptability under pressure, managing fluctuating workloads while maintaining focus on delivering quality service to both patients and colleagues alike.
• Improved patient registration accuracy by implementing thorough data verification processes.
• Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
• Obtained payments from patients and scanned identification and insurance cards.
• Registered and verified patient records before triage with most up-to-date information.
• Greeted visitors and initiated triage processes for clients to streamline patient flow.
• Conducted patient intake interviews, recording and documenting relevant information.
• Expedited the admissions process, efficiently registering patients and collecting pertinent medical history details.
• Ensured accurate medical records, diligently verifying insurance information and patient demographics.
• Provided compassionate support to distressed patients and families, addressing their concerns while maintaining a professional demeanor throughout the registration process.

• Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
• Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
• Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
• Handled office scheduling and made notes for deadlines, motions, and other important dates.
• Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
• Scheduled appointments, court appearances, and depositions for busy law firm.
• Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
• Prepared and managed attorney travel itineraries to optimize scheduling.
• Communicated pertinent information to clients via phone, email, and mail.
• Contacted clients to schedule appointments and discuss progress of cases.
• Revised and finalized letters, briefs, and memos.
• Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
• Produced legal documents such as briefs, pleadings and appeals.

• Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
• Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
• Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
• Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
• Assisting clients with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
• Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
• Prepared and drafted correspondence and legal forms to maintain smooth communications.
• Filed court documents and legal pleadings with court clerk on behalf of attorneys.
• Handled office scheduling and made notes for deadlines, motions, and other important dates.
• Scheduled appointments, court appearances, and depositions for busy law firm.

Scheduled and booked all moves for the company while maintaining company calender for all employees.

Maintenance of all socail media platforms for booking and advertising.

Handled all payroll and HR duties for the company and it's staff.

• Executed plans and specifications for public works bids and created addendums that accounted for changes impacting bid pricing.
• Managed accounting invoices and billings, balanced accounts and created financial reports.
• Communicated with clients daily via emails, telephone, texting and social media.
• Coordinated procurement of project plans and specifications and routed data to construction management team.

Assisted new agents coming onboard with the company, trained new agents to use the company onboarding system for contracting and training purposes.Handled and routed all calls coming into the contracting department daily, data entry, filing, entering agent writing numbers and corresponding with carriers to assist agents with their contracts. Made sure contracting issues were handled in a timely manner so as to onboard agents effectively and avoid contracting delays.

Supervised the new business, contracting and agent services departments for financial services provider company. I used my skills obtained in my previous employment to train and oversee the daily operations of the company.

• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.
• Created strategies to promote exceptional customer service and create positive environment for employees and clients.
• Supervised site investigations, reported issues and escalated those that required further assistance.
• Communicated best practices among on-site and external personnel to align efforts and goals.

• Interacted with vendors, insurance carriers and professional services personnel to receive orders, direct activities and communicate instructions.
• Prepared presentations, materials and documentation for use by company CEO in meetings and engagements.
• Scheduled and coordinated meetings, flights, appointments and tasks for CEO executives.
• Developed and updated sales spreadsheets to track, analyze and report on performance and sales data.
• Coached new employees on administrative procedures, company policies and performance standards.
• Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
• Promoted team productivity by keeping supplies organized and well-stocked.
• Handled all scheduling for director's calendar and prepared meeting agenda and materials.
• Coordinated responses to emails and other correspondence to facilitate communication and enhance business processes.