Kerri Hans
Middletown,NJ
Summary
Highly motivated and customer oriented professional passionate about applying hard work and dedication to create a positive experience for others. Experienced at managing both employees and events. Looking for an opportunity to work in an environment offering the ability to help others.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Event Coordinator
Brennan's Inc.
04.2014 - 06.2023
- Performed event coordination for larger parties and gatherings.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Developed creative themes for events and created related activities to engage attendees.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Consulted with customers to determine objectives and requirements for events.
- Trained and supervised event staff to complete tasks on time.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Office Administrative Assistant
Valley Park Professional Center
05.2011 - 04.2014
- Managed filing system, entered data and completed other clerical tasks.
- Streamlined new employee onboarding process, reducing ramp-up time for incoming staff members.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Liaised between clients and vendors and maintained effective lines of communication.
Restaurant General Manager
Raven And The Peach
04.1997 - 05.2011
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Carefully interviewed, selected, trained, and supervised staff.
- Coordinated with catering staff to deliver food services for special events and functions.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Cultivated interpersonal skills by building positive relationships with others.
Skills
- Guest Relations
- Staff Management
- Team Leadership and Motivation
- Service Coordination
Certification
CCAR-Ethical considerations for recovery coaches
Certified in Trauma treatment approaches
Timeline
Event Coordinator
Brennan's Inc.
04.2014 - 06.2023
Office Administrative Assistant
Valley Park Professional Center
05.2011 - 04.2014
Restaurant General Manager
Raven And The Peach
04.1997 - 05.2011
CCAR-Ethical considerations for recovery coaches
Certified in Trauma treatment approaches
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