Kerri Karnbach

• Assisted customers with setting up or closing accounts, signing up for new services and every day bank transactions
• Coached and trained multiple new tellers
• Politely assisted numerous customers per day in fast and high-pressure environment.
• Answered phone and email inquiries on banking products.
• Recognized and prevented fraudulent activities and suspicious transactions.

• Customer Service
• Multi-tasking
• Communication

• Multi tasking
• Customer Service
• Communication

• Processed both cash and card purchases and returns.
• Educated employees on register use, merchandising, and customer service.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Quickly and accurately counted drawers at start and end of each shift.
• Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.

Oversaw workplace operations

Opened and closed the store

Maintained a clean and wellstocked store