Kerri Lee
Nashville,TN
Summary
Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.
Overview
12
12
years of professional experience
Work History
Property Manager
RAM Partners LLC
12.2024 - Current
- RAM is losing the management contract
- Managed a 186-unit property.
- Dropped evictions from 37 to 1 in 90 days.
Property Manager
Security Properties Residential
07.2024 - 10.2024
- Temporary project to cover for maternity leave.
Property Manager
New Earth Residential
01.2022 - 06.2024
- Making sure property finances are up to date and in order.
- Preparing all lease-related paperwork in a timely and accurate manner.
- Ensuring timely collection of rents and fees.
- Analyzing problems with properties and finding the best solution for the tenant and property owner.
- Overseeing the installation, maintenance, and repair of equipment and machinery.
- Serving as a point of contact between the property owner and renters.
- Overseeing daily administration of the property.
- Troubleshooting and responding to after-hours issues regarding the facility.
- Supervised a team of 6 employees within a 336 unit, “A” level community.
- Reduced delinquency from 49%, to under 3%.
- Increased occupancy from 86.83%, to 94.33%.
- Reported directly to District Manager daily.
- Responsible for motivating the on-site team.
- Managing all social media, and posting property information on all platforms, 3 times a week.
Multisite Manager
Gianikas Property Management
01.2013 - 01.2022
- Supervised a team of 13 employees and a total of 500 units.
- Ensured all employee training was up to date to meet staff expectations and requirements.
- Strong proficiency in developing customer relationships.
- Achieving company and leasing goals of the portfolio, by utilizing various marketing methods.
- Ensured all properties achieved delinquency standards.
- Obtained owner approval for expenses outside spending guidelines.
- Conducted all physical inspections of properties.
Education
High School Diploma -
McGavock High School
Nashville, TNSkills
- Experienced property manager with a strong understanding of laws and regulations
- Site-level business planner, with exceptional sales, marketing and leasing abilities
- Experienced in operations, budget control, confidentiality, resident relations and negotiations
- Sharp verbal communication skills and excellent customer service
- Strong leader and an effective communicator
- Recruited and managed full office staff
- Team player with the highest level of integrity
- Proficient in Microsoft Office programs, presentations and typing (40WPM)
- Excellent organization skills and efficient time management
- Ability to multi-task and work in a fast-paced environment
- Well versed in multi-line phone systems, social media management, collections and accounts receivable
Timeline
Property Manager
RAM Partners LLC
12.2024 - Current
Property Manager
Security Properties Residential
07.2024 - 10.2024
Property Manager
New Earth Residential
01.2022 - 06.2024
Multisite Manager
Gianikas Property Management
01.2013 - 01.2022
High School Diploma -
McGavock High School
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