Summary
Overview
Work History
Education
Skills
Timeline

Kerri Rhoads

Magnolia,AR

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.

As a licensed Physical Therapist Assistant, I would perform duties in outpatient rehabilitation clinics, geriatric facilities, schools for children and disable adults

Overview

33
33
years of professional experience

Work History

Sales & Furniture Restoration

Don's Appliance Store
Magnolia, AR
03.2021 - 05.2021

Restored used furniture

Worked sales floor

Sales manager

Physical Therapist Assistant

Healthquest Therapy
Magnolia, AR
06.2006 - 08.2019
  • Assessed treatment plans and made adjustments for maximum benefits.
  • Communicated with physicians to provide updates on patient care.
  • Worked in outpatient care setting and created individualized exercise programs for patients.
  • Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
  • Assisted Physical Therapists to initiate different patient care plans in outpatient setting.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Administered massages and traction to relieve pain, improve comfort levels and decrease or prevent deformity or crippling.
  • Implemented treatment programs for children with juvenile arthritis and those in recovery from sports injuries.
  • Documented each patient case with updates in computer system.
  • Taught patients how to live within limits of capabilities and celebrated successes.

Physical Therapist Assistant

Holly Shields, PT
Magnolia, AR
10.2005 - 08.2006

Physical therapy treatment on children with disabilities in school settings

Physical Therapist Assistant

Central Health Therapy
Magnolia, AR
09.2002 - 06.2005
  • Assessed treatment plans and made adjustments for maximum benefits.
  • Communicated with physicians to provide updates on patient care.
  • Worked in outpatient setting and created individualized exercise programs for patients.
  • Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
  • Assisted Physical Therapists to initiate different patient care plans in outpatient setting.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.

Physical Therapist Assistant

Fountain View Nursing Facility
Springhill, LA
06.2002 - 02.2003
  • Assessed treatment plans and made adjustments for maximum benefits.
  • Communicated with physicians to provide updates on patient care.
  • Worked in acute care setting and created individualized exercise programs for patients.
  • Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
  • Assisted Physical Therapists to initiate different patient care plans in outpatient setting.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.

Waitress

Dock Masters Seafood Restuarant
Magnolia, AR
01.2001 - 05.2002
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Inspected dishes and utensils for cleanliness.
  • Greeted new customers, discussed specials and took drink orders.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Waitress

Indian Run Seafood & Steak
Serepta, LA
01.1993 - 05.2002
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Inspected dishes and utensils for cleanliness.
  • Greeted new customers, discussed specials and took drink orders.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Sales and Office Manager

Ron Jones & Son Carpet Center
Magnolia, AR
01.1996 - 10.1999
  • Maintained inventory by checking stock to determine inventory levels, ordering products, expediting orders and verifying receipts.
  • Coordinated and scheduled meetings and conferences by setting up room arrangements and audio-visual requirements, preparing documents and arranging any hotel accommodations.
  • Processed orders via telephone, email and online orders from official company website.
  • Sale product to customers

Receptionist

Laser, Sharp, And Mayes Law Firm
Little Rock, AR
01.1987 - 11.1987
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

Associate of Science - Physical Therapy

South Ark, Eldorado, AR
05.2002

High School Diploma -

Taylor High, Taylor, AR
05.1986

Skills

  • Sales trends
  • Stocking and replenishing
  • Social perceptive
  • Client Service
  • Exceptional customer service
  • Professional demeanor
  • Clinical Team Collaboration
  • Oral and Written Communication
  • Body Mechanics
  • Relationship Building
  • Ambulatory Functional Activities
  • Medical Recordkeeping
  • Patient Interaction
  • HIPAA Compliance
  • Decision Making
  • Time Management
  • Friendly and courteous to fellow staff members
  • Worked well with a group or in an individual level
  • Multitask in a fast pace environment
  • Great organizational and people skills
  • Reliable and trustworthy

Timeline

Sales & Furniture Restoration - Don's Appliance Store
03.2021 - 05.2021
Physical Therapist Assistant - Healthquest Therapy
06.2006 - 08.2019
Physical Therapist Assistant - Holly Shields, PT
10.2005 - 08.2006
Physical Therapist Assistant - Central Health Therapy
09.2002 - 06.2005
Physical Therapist Assistant - Fountain View Nursing Facility
06.2002 - 02.2003
Waitress - Dock Masters Seafood Restuarant
01.2001 - 05.2002
Sales and Office Manager - Ron Jones & Son Carpet Center
01.1996 - 10.1999
Waitress - Indian Run Seafood & Steak
01.1993 - 05.2002
Receptionist - Laser, Sharp, And Mayes Law Firm
01.1987 - 11.1987
South Ark - Associate of Science, Physical Therapy
Taylor High - High School Diploma,
Kerri Rhoads