Kerri Sylvia
Dartmouth Public Schools
Dartmouth,MA
15
years of professional experience
Experienced with food preparation and customer service. Utilizes teamwork and communication to enhance dining experience. Track record of maintaining cleanliness and adhering to safety standards.
Work History
Food Service Worker
3 Years- Prepared and served meals following food safety guidelines and nutritional standards.
- Assisted in inventory management to ensure adequate stock levels for meal preparation.
- Operated kitchen equipment efficiently while maintaining cleanliness and organization.
- Collaborated with team members to streamline service processes during peak hours.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Participated in regular trainings to stay current on industry best practices and trends.
Bakery Clerk
6 Years 6 Months- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
- Maintained inventory levels, restocking shelves to ensure product availability and freshness.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
- Collaborated with clients to customize cake designs based on preferences and themes.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
Hostess/waitress
5 Years 4 Months- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Greeted new customers, discussed specials, and took drink orders.
- Used cash registers and credit card machines to cash out customers.
Education
Skills
Food Allergies
Cooking and Baking
Special Requests
Cash Handling
Station Preparation
Food Preparation and Safety
Food Handling Safety
Cake Decorating
Timeline
Food Service Worker
Dartmouth Public Schools
08.2023 - CurrentRead More
Bakery Clerk
Stop & Shop
07.2016 - 01.2023Read More
Hostess/waitress
TGI Fridays
04.2011 - 08.2016Read More
Dartmouth High School
Read More