Kerrianne Camuso
Milton,NY
Summary
Passion server and bartender with exceptional guest engagement and natural leadership skills. Proven track record in enhancing customer satisfaction through personalized service and efficient teamwork.
Overview
4
4
years of professional experience
Work History
Server and Bartender
Sideshow Bar and Restaurant
New Paltz, NY
01.2025 - Current
- Serve as Lead Trainer; mentor new servers on menu offerings, service procedures, and restaurant protocols.
- Act as Brand Ambassador, partnering with an external social strategist to produce compelling weekly content that converts audiences into revenue.
- Process orders accurately using POS system, minimizing errors and enhancing workflow efficiency.
- Enhance customer satisfaction by promptly attending to their needs and providing personalized service.
- Implement effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Server and Bartender
McGillicuddy's
New Paltz, NY
12.2022 - 01.2025
- Managed multiple tables efficiently, maintaining high standards of service during peak hours.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server and Bartender
Hudson Taco
Newburgh, NY
05.2022 - 12.2022
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Assisted in training new servers on menu items and service protocols.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Education
MBA - Masters of Business Administration
SUNY College At New Paltz
New Paltz, NY12-2026
Bachelor of Science - Early Childhood Education
SUNY College At New Paltz
New Paltz, NY05-2024
High School Diploma -
Marlboro Central High School
Marlboro, NY05-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Keen intuition
- Food running
- Team leadership
- Guest relations management
- Food sales and promotion
Timeline
Server and Bartender
Sideshow Bar and Restaurant
01.2025 - Current
Server and Bartender
McGillicuddy's
12.2022 - 01.2025
Server and Bartender
Hudson Taco
05.2022 - 12.2022
MBA - Masters of Business Administration
SUNY College At New Paltz
Bachelor of Science - Early Childhood Education
SUNY College At New Paltz
High School Diploma -
Marlboro Central High School