Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kerrianne Rud

Everett,WA

Summary

Driven Assistant Manager with a proven track record at Taco Time NW, excelling in customer relations and staff supervision. Enhanced customer satisfaction and reduced cash discrepancies through effective leadership and money handling skills. Fostered a positive work environment, leading to improved team motivation and performance.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Taco Time NW
02.2013 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

High School Diploma -

Sequoia High School
Everett, WA
06.2014

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Task Delegation
  • Employee Scheduling
  • Policy Enforcement
  • Orientation and training
  • Employee Performance Evaluations
  • Customer Service

Accomplishments

Employee of the quarter : Quarter 1 2018

Employee of the quarter: Quarter 1 2021

Timeline

Assistant Manager

Taco Time NW
02.2013 - Current

High School Diploma -

Sequoia High School

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Kerrianne Rud