Kerrigan Kieson
Comanche,TX
Summary
Proven professional with a track record of enhancing customer satisfaction at Sorrells Farms through exceptional customer service and relationship building. Skilled in money handling and teamwork, consistently meeting deadlines and exceeding sales goals. Demonstrates strong problem-solving abilities and a goal-oriented approach, contributing to team success and client satisfaction.
Overview
2
2
years of professional experience
Work History
Manager of Operations
Kk's Airbnb
11.2023 - Current
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Assessed risk factors within the business environment proactively, implementing contingency planning measures accordingly as needed to mitigate potential disruptions or setbacks in daily operations proceedings.
- Increased profit by streamlining operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
Sales Associate
Sorrells Farms
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Dog Sitter
Personal Employer
08.2022 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Handled emergency situations calmly and efficiently, contacting veterinarians or clients when needed while prioritizing animal safety above all else.
Caregiver
Personal Employer
02.2024 - 05.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Cleaner
Brennan Vineyards
04.2023 - 03.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
Education
High School Diploma -
Premier High School
Comanche, TX05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Goal-Oriented
- Relationship Building
- Money Handling
- Meeting deadlines
- Team Cooperation
Timeline
Caregiver
Personal Employer
02.2024 - 05.2024
Manager of Operations
Kk's Airbnb
11.2023 - Current
Sales Associate
Sorrells Farms
08.2023 - Current
Cleaner
Brennan Vineyards
04.2023 - 03.2024
Dog Sitter
Personal Employer
08.2022 - Current
High School Diploma -
Premier High School