KERRIS SEWARD
Summary
Dedicated, empirically driven, adaptable professional specializing in Health/Fitness, Education, and Management. Dedicated and results driven business professional approaching work solutions with pragmatism, and a unique professional skill set developed through experience as a student and teacher of exercise science, customer service, small business management, and financial banking education. Excelling in resolving employer challenges with innovative solutions, systems and process improvements while increasing efficiency, customer satisfaction and reaching business goals.
Overview
14
14
years of professional experience
Work History
Assistant USAW Coach and Class Instructor
CoOp Athletics
02.2016 - Current
- Conduct organized functional fitness classes
- Create individual, accelerated fitness schematics for top tier and competitive athletes
- Maintain and upgrade facility appearance, cleanliness, daily administrative operations, accounting, bookkeeping, equipment and sales inventory
- Maintain close and accurate communication with owner/operator of gym facility
- Results: Nationally ranked USAW Athletes
- AOII 2018
- 5 Bar Showdown 2018, AOII 2017
Master Trainer
LA Fitness Inc
03.2013 - 01.2016
- Created weekly, customized athletic programs for various clients to achieve all fitness goals
- Actively sought to increase company revenue and client retention rate through individual marketing of commercial gym training services
- Coordinated with sales director to drive productivity, establish baseline service guidelines for all clients, and maintain training room equipment
- Results: Recognized as most valuable trainer during quarter end review
- Highest reviews among client as reported to immediate supervisor and gym manager
Office Sales Manager
RAC Acceptance
08.2011 - 05.2013
- Consistently recognized during tenure with RAC Acceptance
- Culminating in management position and responsibilities for coordinating all office functions and supervising sales assistants
- Results: Gained many new accounts and created growth at an existing store with account growth issues
- Created a system to provide a positive and enthusiastic customer service; including responding to customer complaints, responding quickly to furniture service issues, and assisting customer with purchases with excellent product knowledge
- Implemented office organizational system to ensure proper processing of purchase orders, confirmed deliveries, daily sales reports, and cash handling procedures.
Personal Banker
PNC Bank
08.2009 - 06.2011
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
- Promoted financial products by maintaining excellent service offering knowledge.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
Education
Santa Monica College
Santa Monica, CAAshford University
Clinton, IA2015
Skills
- Office/Project Management
- Team Building & Supervision
- Development & Training
- Meeting Presentations
- P&L Documenting
- Report & Document Preparation
- Spreadsheet & Database Creation
- Data & Information Analysis
- Problem Solving
- Records Management
- File Organization
- Merchandising/Inventory
- Athletic Directing
- Leadership
- Group Facilitation
- Data Evaluation
- Operations Management
- Sports Injuries Training
- Weight Training
- Physical and Endurance Training
- Tournament Procedures
- Weight Management Expert
- Personable and Friendly
- Sports Fundamentals
- Physically Fit
- Motivational Leadership Style
- Fitness Assessments
- Nutritional Education
- Athlete Development and Safety
- Youth Sports Coach
- Small Group Practices
- Equipment Maintenance
- Extensive Sports Knowledge
- Verbal and Written Communication
Timeline
Assistant USAW Coach and Class Instructor
CoOp Athletics
02.2016 - Current
Master Trainer
LA Fitness Inc
03.2013 - 01.2016
Office Sales Manager
RAC Acceptance
08.2011 - 05.2013
Personal Banker
PNC Bank
08.2009 - 06.2011
Santa Monica College
Ashford University
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