Kerry Batres

• Expedite maintenance requests and handled resident complaints to enhance tenant satisfaction.
• Resolve tenant complaints quickly and effectively while ensuring customer satisfaction.
• Oversee property maintenance and coordinate repair services.
• Conduct regular property inspections to ensure compliance.
• Inspect properties regularly to identify deficiencies and schedule repairs.
• Prepare and enforce lease agreements for new tenants.
• Coordinate tenant move-ins and move-outs efficiently.
• Assist in budgeting for property management costs effectively.
• Maintain accurate records of financial transactions including rent collections, security deposits, and other income sources.
• Assess rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
• Manage all maintenance requests from tenants in a timely manner.
• Ensure that all rent payments were collected on time by following up with delinquent tenants.
• Process and verified tenant paperwork to ensure compliance with leasing requirements.

• Coordinated partnerships with local organizations to enhance nutritional outreach initiatives, increasing community engagement.
• Planned and facilitated community meals for aging population in Chittenden County, Vermont, promoting healthy eating.
• Conducted monthly educational sessions at senior centers on nutrition for older adults, improving awareness of healthy eating practices.
• Leveraged available resources to effectively support initiatives, maximizing outreach impact. to effectively achieve organizational objectives.

Center and Meals Coordinator

Heineberg Community Senior Center, Burlington

* Managed Meals and Nutrition Program by offering monthly cooking classes,

planning and preparing simple breakfast and lunch items. and weekly food

distribution.

* Developed and maintained partnerships with Vermont Food Bank,

Everyone Eats, AgeWell and Hannaford's.

* Front Desk Coordinator assisting participants in connecting with community

resources via-in person and over the phone.

* Assisted in maintaining Center supply inventories and coordination of building and grounds.

• Assisted with outreach efforts to increase program participation.

• Purchased a business that had been closed for 6 months, rebuilt and launched to the market as an online retailer, specializing in outdoor gear and apparel with an emphasis on US made and Eco-friendly products.
• Expanded market exposure and streamlined operations by transitioning inventory to fulfillment by Amazon, leveraging Google Analytics, Adwords, and business data analysis.
• Re-established brand recognition and increased sales through targeted marketing strategies.
• Analyzed complex situations, developed practical solutions, and executed cost-effective plans.