Kerry Castillo
Signal Hill,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
Realtor
Elmer & Associates @ Century 21 Masters.
2015.04 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain consistently superior satisfaction ratings.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Negotiated, facilitated, and managed real estate transactions.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Prepared and presented contracts and other legal documents to clients.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Negotiated contracts with buyers and sellers to maximize customer savings.
Event Organizer/Participant Services Representative
AIDS/LifeCycle @ The L.A. LGBT Center
2005.09 - 2015.04
- Delivered exceptional support to participants, volunteers, and donors to by leveraging extensive knowledge of Donor CRM databases, and creating welcoming, positive experiences.
- Investigated and resolved participant and donor inquiries and complaints and inquiries quickly, professionally, and effectively.
- Initiated and developed HIV education/support for participants and donors.
- Initiated and developed athlete participant (cyclist) training programs and fundraising support programs.
- Managed staff of 4 and volunteer program of 200+ per year.
- Exhibited high energy and professionalism when dealing with clients, vendors, staff, volunteers, and donors.
- Responded proactively and positively to rapid change.
- Promoted superior experience by proactively anticipating and addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Assisted with logistics and production and presentation of AIDS/LifeCycle, a 7 day cycling fundraising event for 10 consecutive events.
- Develop and produced ancillary local training and fundraising events.
EMT/Paramedic
UCLA Medical Center
1999.01 - 2006.04
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to preserve life and provide medical care within scope of practice.
- Maintained accurate in-patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted equipment checks to maintain continuous and safe and effective operation.
- Communicated effectively with patients, staff, and volunteers to ensure collaborative processes and provide exemplary standard of care.
- Evaluated patient vital signs and status to determine care needs using mechanical and non-mechanical medical devices and reported findings to other members of care teams as appropriate.
- Remotely monitored and documented cardiac rhythm and vital sign information, including pulse oximetry via telemetry.
- Monitored, maintained and cleaned patient remote telemetry equipment, including trouble-shooting possible malfunctions, including battery placement.
- Monitored cardiac rhythm monitoring during in-facility patient transport.
- Placed and explained need for and function of cardiac telemetry and pulse oximetry monitoring.
- Performed duties associated with bedside patient care with scope of training.
- Performed additional duties as requited including 12-lead EKG, Phlebotomy and IV placement.
- Provided administrative support as required including order entry, patient education and family support.
Education
National Registry EMT/Paramedic - Pre-Hospital Emergency Care
Daniel Freeman/UCLA Center For Pre-Hospital Care.
Inglewood, CA01.2002
No Degree - Nursing
Santa Monica College
Santa Monica, CA2002
EMT/I - Pre-hospital And Emergency Department Care
Georgia Paramedic Training Program
Atlanta, GA07.1986
Skills
- Marketing Management
- Schedule Coordination
- Client Relations
- Business Development
- Administrative Support
- Staff Management
- Negotiation
- Database Management
Hobbies: Cycling, hiking, volunteer service.
Cycling: Multi-year participant in charity cycling events supporting: AIDS/HIV, Cancer, Kidney Disease, Multiple Sclerosis, Habitat for Humanity.
Volunteer Service with: LA LGBT Center, Long Beach LGBT Center, MS Foundation, American Cancer Society, Habitat for Humanity.
Languages
American Sign Language
Limited Working
Timeline
Realtor
Elmer & Associates @ Century 21 Masters.
2015.04 - Current
Event Organizer/Participant Services Representative
AIDS/LifeCycle @ The L.A. LGBT Center
2005.09 - 2015.04
EMT/Paramedic
UCLA Medical Center
1999.01 - 2006.04
National Registry EMT/Paramedic - Pre-Hospital Emergency Care
Daniel Freeman/UCLA Center For Pre-Hospital Care.
No Degree - Nursing
Santa Monica College
EMT/I - Pre-hospital And Emergency Department Care
Georgia Paramedic Training Program
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