Committed professional with integrity, honesty and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations.
Overview
20
20
years of professional experience
Work History
Sales Representative
Magee Sign Service
Palmetto, FL
09.2022 - Current
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Generated new sales leads through cold calling and networking activities.
Provided technical support for customers using the company's products or services.
Negotiated pricing contracts with customers to maximize profits.
Collaborated with other departments such as marketing, finance, logistics.
Attended industry events such as conferences, seminars.
Performed regular follow-ups with prospects to close deals in a timely manner.
Accessories Coordinator
Bozard Ford Lincoln
Saint Augustine, FL
06.2017 - 09.2022
Coordinated with other departments to ensure projects were completed on time and within budget.
Monitored inventory levels and ordered additional supplies as needed.
Facilitated communication between different departments in order to resolve issues quickly.
Resolved customer complaints in a timely manner while upholding company standards.
Scheduled service and/or installation of Ford and Aftermarket automobile products
Director of Security
Flagler College
Saint Augustine, FL
07.2009 - 11.2016
Directed the development, implementation, and maintenance of security policies, procedures, and programs.
Developed and maintained relationships with local law enforcement agencies to ensure compliance with laws and regulations.
Reviewed incident reports to identify trends and areas for improvement in security operations.
Conducted investigations into suspicious activity or violations of company policy.
Provided guidance on physical security systems design, installation, testing, operation, maintenance and repair.
Created emergency response plans for natural disasters or other emergencies.
Coordinated training sessions for personnel on topics such as crisis management, workplace violence prevention, and terrorism awareness.
Ensured compliance with all applicable legal requirements related to safety and security measures within the organization.
Monitored activities at entrances and exits to detect unauthorized access attempts or suspicious behavior.
Served as a liaison between the organization's leadership team and law enforcement agencies during criminal investigations or civil litigation proceedings involving the company.
Managed budgets related to security operations including staffing costs, equipment purchases..
Oversaw vendor contracts related to security services such as alarm monitoring companies or outside consultants.
Investigated allegations of misconduct by students, faculty and staff.
Kept staff aware of security and safety concerns with regular meetings and drills.
Public Safety Captain
Stetson University
Deland, FL
06.2004 - 07.2009
Assisted in the development of security policies and procedures for the organization.
Monitored staff compliance with established security protocols.
Provided guidance to security personnel on proactive measures to protect company assets.
Inspected premises, equipment and personnel to identify potential security risks or violations.
Created reports detailing incidents requiring investigation or further action.
Developed and maintained relationships with local law enforcement agencies.
Coordinated with management to assess potential threats and implement preventative measures.
Maintained detailed records of all security-related activities.
Responded quickly and efficiently to any alarms, incidents, or safety hazards encountered onsite.
Education
Bachelor of Arts - Legal Studies
University of Central Florida
Orlando, FL
12-1999
Skills
Customer Needs Assessment
Proposal Development
Customer Service
Records Management
Incident Response
Administrative Management
Access Control
Operations Oversight
Personnel Management
Security management
Emergency Preparedness
Crisis Management
References
References available upon request.
Timeline
Sales Representative
Magee Sign Service
09.2022 - Current
Accessories Coordinator
Bozard Ford Lincoln
06.2017 - 09.2022
Director of Security
Flagler College
07.2009 - 11.2016
Public Safety Captain
Stetson University
06.2004 - 07.2009
Bachelor of Arts - Legal Studies
University of Central Florida
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