Kerry Lordan
St. Petersburg,FL
Summary
Motivated and dynamic professional with a strong track record of over 8 years in the hospitality industry. Demonstrated success in building and maintaining strong interpersonal relationships, driving sales, and assuming leadership roles. Seeking to leverage diverse knowledge and skills to expand career in the industry.
Overview
5
5
years of professional experience
Work History
Esthetician
Woodhouse Day Spa
11.2024 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Recommended retail products for at-home use.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
Lead Esthetician
Restore Hyper Wellness
02.2024 - 11.2024
- Established an extensive list of regular clientele
- Managed all skin health inventory including retail and backbar
- Quadrupled revenue for skin health over the course of one month
- Maintained monthly revenue goals
- Preformed in depth skin health analysis and provided treatment plans
- Established in depth product knowledge and recommended correct at home care to clients
- Executed facials, chemical peels, Hydrafacials, exfoliation, deep cleansing facials, and Neveskin shaping/toning
- Maintained a safe, clean and sanitary work environment at all times
Server
Viera on Main
06.2023 - 09.2023
- Established menu knowledge, and built rapport with customers to achieve average order sizes 10% over target
- Recommended wine pairings with dishes along with desserts to provide an exceptional experience for diners
- Assisted coworkers in rush-hour periods by taking extra customer orders and bringing out prepared dishes
- Helped management and kitchen staff reduce idle time by carrying out any dishes that were ready regardless of server responsibility
- Managed large parties and assisted in catering events
Social Media Manager
The Woodhouse Day Spa
09.2021 - 06.2023
- Managed all social media platforms and executed marketing strategies in collaboration with management and owner
- Analyzed performance and increased social media following through events, featured specials and customer engagement
Lead Esthetician
The Woodhouse Day Spa
09.2021 - 06.2023
- Gained lead status and provided training to new hires
- Developed in-depth knowledge of skincare lines and increased sales of products
- Managed back bar and retail inventory
- Performed skin care treatments such as Hydrafacials, microdermabrasion, chemical peels, exfoliation, and deep cleansing facials
- Evaluated clients skin and provided treatment plans
- Provided facial, scalp, arm, and neck massages for a relaxing experience
- Provided clients with manicures and pedicures
- Maintained a safe, clean and sanitary work environment at all times
Esthetician
European Wax Center
06.2020 - 09.2021
- Greeted all clients in a warm and friendly manner in order to create a positive first impression
- Provided facial and body waxing
- Consulted with clients regarding their needs and recommended products
- Monitored inventory and restocked products as needed
- Established and maintained professional relationships with clients
- Maintained a safe, clean and sanitary environment at all times
Education
Business/Entrepreneurship Program -
Saint Petersburg College
Saint PetersburgHigh School Diploma -
Austin Preparatory School
Full Specialist License -
Aveda Institute Tampa Bay
Tampa BaySkills
- Conflict resolution
- Problem solving
- Customer Service
- Leadership
- Communication
- Memorization
- Time management
- POS Systems
- Computer skills
- Typing
- Facebook Ads
- Social Media
- Product Sales
- Skin analysis
- Microdermabrasion
- Electric modalities
- Hydrafacials
- Facial massage
- Lash extensions
- Make up application
- Manicures
- Pedicures
- Facial and Body waxing
- Product Knowledge
Timeline
Esthetician
Woodhouse Day Spa
11.2024 - Current
Lead Esthetician
Restore Hyper Wellness
02.2024 - 11.2024
Server
Viera on Main
06.2023 - 09.2023
Social Media Manager
The Woodhouse Day Spa
09.2021 - 06.2023
Lead Esthetician
The Woodhouse Day Spa
09.2021 - 06.2023
Esthetician
European Wax Center
06.2020 - 09.2021
Business/Entrepreneurship Program -
Saint Petersburg College
High School Diploma -
Austin Preparatory School
Full Specialist License -
Aveda Institute Tampa Bay
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