Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kerry Ward

Hingham,MA

Summary

Knowledgeable and efficient professional with extensive experience in financial industry. Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment, and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.

Overview

23
23
years of professional experience

Work History

Senior Loan Processor

MSA Mortgage LLC
02.2023 - 10.2024
  • Established strong relationships with realtors, business partners, and borrowers for smooth loan transactions.
  • Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
  • Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
  • Enhanced customer satisfaction with timely and accurate loan processing, maintaining clear communication throughout the process.


Licensed Loan Officer Assistant

Fairway Independent Mortgage Corporation.
02.2015 - 06.2022
  • Leveraged expertise in mortgage lending guidelines to provide informed guidance for borrowers navigating complex application processes successfully.
  • Built rapport with clients through active listening, empathetic understanding, and clear communication regarding their specific needs throughout the entire loan process.
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
  • Managed a pipeline of loans from origination through closing, maintaining open lines of communication with all involved parties to ensure smooth transactions and positive outcomes for clients.

Licensed Loan Officer Assistant

Guild Mortgage Company
11.2013 - 02.2015
  • Leveraged expertise in mortgage lending guidelines to provide informed guidance for borrowers navigating complex application processes successfully.
  • Built rapport with clients through active listening, empathetic understanding, and clear communication regarding their specific needs throughout the entire loan process.
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
  • Managed a pipeline of loans from origination through closing, maintaining open lines of communication with all involved parties to ensure smooth transactions and positive outcomes for clients.

Loan Analyst III

Berkshire Bank Home Lending
11.2001 - 08.2013
  • Served as liaison between borrowers, underwriters, and other relevant parties throughout the entire loan process for seamless coordination of efforts.
  • Managed a diverse portfolio of loans while consistently adhering to established company guidelines and policies.
  • Provided timely feedback to sales team regarding application status, resulting in improved communication and customer experience.
  • Processed loan applications and monitored progress from start to finish.

Education

Associate of Arts - Business Administration And Management

Andover College
Portland, ME
1999

Skills

  • Strong attention to detail
  • Team Collaboration Strengths
  • Pipeline Management Know-How
  • Reliability
  • Effective Communication

Timeline

Senior Loan Processor

MSA Mortgage LLC
02.2023 - 10.2024

Licensed Loan Officer Assistant

Fairway Independent Mortgage Corporation.
02.2015 - 06.2022

Licensed Loan Officer Assistant

Guild Mortgage Company
11.2013 - 02.2015

Loan Analyst III

Berkshire Bank Home Lending
11.2001 - 08.2013

Associate of Arts - Business Administration And Management

Andover College

Similar Profiles

CREATE PROFILE
Kerry Ward