Kersandre Milius
North Babylon
Summary
Enthusiastic and honest individual with great work ethic who enjoys learning new objectives and tackling challenges in diverse environments.. Utilize communications skills and team player mentality to provide the best care and service to make everyone feel at ease.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Support Assistant
Northwell Cardiology
01.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed all tasks in compliance with company policies and procedures.
- Assisted in scheduling testing appointments for cardiology. Such as Echos,Doppler,Nuclear stress testing and many others.
Specialist
Apple
12.2023 - 05.2024
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Presented professional image consistent with company's brand values.
ADMINISTRATIVE SUPPORT/ SECRETARY
NORTHWELL IMBERT CANCER CENTER
07.2022 - 01.2024
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted coworkers and staff members with special tasks on daily basis.
- Assisted with scheduling immunotherapy and chemotherapy appointments for patients.
SALES ASSOCIATE
Bath And Body Works, Limited Brands
10.2021 - 12.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
SALES ASSOCIATE
Finish Line
10.2021 - 09.2022
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
CSR/MANAGER/TRAINER
Domino's Pizza
05.2018 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Onboarded and trained customer representatives to meet performance and service goals.
Education
No Degree - Liberal Arts And General Studies
SUFFOLK COUNTY COMMUNITY COLLEGE
06.2025
High School Diploma -
North Babylon High School
06.2020
Skills
- Multitasking and Time Management
- Microsoft Office
- Administrative and Clerical Support
- Professional Telephone Demeanor
Certification
- CNA - Certified Nurse Assistant/ Professional Health Careers WESTERN SUFFOLK BOCES September 2018- June 2020
- Certificate of Completion for (PTA) Physical Therapy Aide October 2022 to october 2022
Timeline
Administrative Support Assistant
Northwell Cardiology
01.2024 - Current
Specialist
Apple
12.2023 - 05.2024
ADMINISTRATIVE SUPPORT/ SECRETARY
NORTHWELL IMBERT CANCER CENTER
07.2022 - 01.2024
SALES ASSOCIATE
Bath And Body Works, Limited Brands
10.2021 - 12.2024
SALES ASSOCIATE
Finish Line
10.2021 - 09.2022
CSR/MANAGER/TRAINER
Domino's Pizza
05.2018 - 09.2021
No Degree - Liberal Arts And General Studies
SUFFOLK COUNTY COMMUNITY COLLEGE
High School Diploma -
North Babylon High School
- CNA - Certified Nurse Assistant/ Professional Health Careers WESTERN SUFFOLK BOCES September 2018- June 2020
- Certificate of Completion for (PTA) Physical Therapy Aide October 2022 to october 2022
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