Shana Creary
San Diego,CA
Summary
Highly organized and driven administrative professional with a proven track record of providing exceptional support in dynamic remote work environments. Seeking a challenging Administrative Assistant position in the healthcare industry to leverage strong organizational, communication, and problem-solving skills, contributing to the seamless operations and continual success to my organization.
Overview
10
10
years of professional experience
Work History
Administrative Support Assistant
Windward Life Care San Diego
San Diego , California
10.2023 - Current
- Organized and maintained filing systems, both electronic and paper-based.
- Developed and implemented administrative procedures to streamline operations.
- Prepared correspondence, reports and presentations utilizing MS Office Suite applications.
- Provided high-quality patient care and administrative assistance, demonstrating multitasking in a fast-paced environment.
- Monitored and reported significant changes in patient conditions, ensuring timely communication with the Charge Nurse and team.
- Maintained detailed records and collaborated with multidisciplinary teams to ensure patient-centered outcomes.
ADMINISTRATIVE ASSISTANCE/ Scheduler
Qualcomm Inc
03.2022 - 12.2023
- Communicate with Recruiters, Hiring Managers, and Candidates for alignment of schedules
- Provide a high level of customer service and professionalism to the Candidates, Recruiters, and Hiring Managers involved in the interview process
- Manage and track the scheduling process in our applicant tracking system
- Communicate important interview information leading up to and on the day of the interview
- Maintain consistent communication with candidates, interview teams, recruiters, hiring managers, and other necessary groups
- Assist Scheduling team with coordinating onsite interviews during high volume periods
- Perform administrative duties as required to support the Human Resources team
- Provided exceptional customer service, addressing inquiries and resolving issues promptly
- Assisted customers with product selection, order processing, and payment transactions
- Maintained accurate customer records and order histories
- Collaborated with cross-functional teams to resolve escalated customer concerns
- Entered and updated customer information in the CRM system
ADMINISTRATIVE ASSISTANCE
Zillow Group, Inc
11.2020 - 03.2022
- Assisted in day-to-day operations by providing administrative support to the executive team
- Managed calendars, scheduled meetings, and made travel arrangements
- Coordinated and maintained office supplies, equipment, and facilities
- Prepared and edited correspondence, presentations, and reports
- Handled confidential information with utmost discretion
- Responded to inquiries and resolved issues from staff and clients
- Managed incoming and outgoing correspondence, including mail and email
- Created and maintained filing systems, ensuring the organization and accessibility of documents
ADMINISTRATIVE ASSISTANCE
Mission Federal Credit Union / Live Smart Escrow
San Diego, CA
05.2018 - 03.2020
- Responsibilities include document tracking for large volume of real estate transactions
- Ensured real estate contracts are processed properly and in a timely matter, with a focus on the details
- Assisted broker's assistant and office manager in quickly and efficiently managing multiple email inboxes, shared online calendar, and answering incoming client and agent calls
- Assisted with general administrative tasks such as answering phones, greeting visitors, and managing mail
- Entered data and maintained databases accurately
- Prepared and organized meeting materials
- Contributed to event planning and coordination
- Supported various departments with project-based assignments
- Assisted with general administrative tasks such as answering phones, greeting visitors, and managing mail
- Entered data and maintained databases accurately
- Prepared and organized meeting materials
- Contributed to event planning and coordination
ADMINISTRATIVE ASSISTANCE | OFFICE INTERN
Fidelity National Title
San Diego, CA
08.2016 - 05.2018
- Managed calendars, scheduled meetings, and made travel arrangements
- Coordinated and maintained office supplies, equipment, and facilities
- Prepared and edited correspondence, presentations, and reports
- Handled confidential information with utmost discretion
- Responded to inquiries and resolved issues from staff and clients
- Managed incoming and outgoing correspondence, including mail and email
Personal Assistant
Louise Becker
La Jolla, CA
07.2014 - 07.2016
- Handled confidential information with utmost discretion
- Managed incoming and outgoing correspondence, including mail and email
- Assisted in day-to-day operations by providing administrative support to the executive team
- Managed calendars, scheduled meetings, and made travel arrangements
- Coordinated and maintained office supplies, equipment, and facilities
Education
B.S. - Health Information Technology
San Diego Mesa College
San Diego, CA11.2024
Associate of Applied Science - Health Information Technology
San Diego Mesa College
San Diego, CASkills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Attention to detail and accuracy
- Ability to work independently and collaboratively
- Time management and prioritization skills
- Customer service-oriented mindset
- Ordering supplies
- Contract administration
- Invoice processing
- Scheduling appointments
- Administrative procedures
- Training support
- Mail handling
- Verbal communication
Remote
True
Timeline
Administrative Support Assistant
Windward Life Care San Diego
10.2023 - Current
ADMINISTRATIVE ASSISTANCE/ Scheduler
Qualcomm Inc
03.2022 - 12.2023
ADMINISTRATIVE ASSISTANCE
Zillow Group, Inc
11.2020 - 03.2022
ADMINISTRATIVE ASSISTANCE
Mission Federal Credit Union / Live Smart Escrow
05.2018 - 03.2020
ADMINISTRATIVE ASSISTANCE | OFFICE INTERN
Fidelity National Title
08.2016 - 05.2018
Personal Assistant
Louise Becker
07.2014 - 07.2016
B.S. - Health Information Technology
San Diego Mesa College
Associate of Applied Science - Health Information Technology
San Diego Mesa College