Waitress Trainer
Applebees Rmh
- Identified areas for improvement with direct observation of service delivery.
- Enhanced customer satisfaction with guidance on menu knowledge and recommendations.
- Developed training materials by creating comprehensive guides and resources for new waitstaff.
- Coordinated team-building activities to strengthen communication among waitstaff.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
- Reduced order errors by implementing standardized processes for communicating orders clearly between front-of-house and back-of-house teams.
- Established rapport with regular patrons, leading to increased repeat business for the establishment over time.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Provided feedback and guidance to help servers develop industry skills and knowledge.
- Established and maintained positive relationships with trainees to drive successful learning outcomes.
- Monitored new server performance and offered continuous support throughout training period.
- Trained and mentored Number new personnel hired to fulfill various roles.
