Summary
Overview
Work History
Education
Skills
Timeline
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Chynna Ford

Newcomberstown,OH

Summary

Dynamic and reliable professional with extensive experience in customer service at SUBWAY® Restaurants. Proven ability to enhance customer satisfaction through exceptional service and effective problem-solving. Skilled in cash handling and food preparation, consistently maintaining high standards of cleanliness and organization. Recognized for teamwork and dedication to achieving operational goals.

Professional food service worker with strong expertise in crafting high-quality sandwiches. Adept at maintaining cleanliness, following recipes, and ensuring customer satisfaction. Skilled in team collaboration and adapting to changing needs. Reliable, efficient, and focused on delivering consistent results.

Overview

14
14
years of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
02.2023 - Current
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.

Key Carrier

Dollar General Store
03.2021 - 02.2023
  • Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
  • Boosted sales performance with consistent promotion of products and services to customers during transactions.
  • Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
  • Ensured compliance with company policies by overseeing daily cash handling processes, minimizing errors or discrepancies.
  • Contributed to a culture of safety by adhering to all established guidelines and procedures, minimizing the occurrence of workplace accidents.
  • Elevated overall store presentation through diligent merchandising efforts, creating visually appealing displays that enticed customers to make purchases.
  • Improved team productivity through effective delegation of tasks to staff members based on their skills and strengths.

Crew Member

Wendys Fast Food
03.2018 - 01.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Production Worker

Velosity Electronics
01.2015 - 01.2018
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Managed inventory levels to prevent production delays.
  • Played key role in achieving production targets, consistently meeting daily quotas.

Packer

Express Packaging Service
01.2011 - 01.2015
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.

Education

High School Diploma -

Quaker Digital
New Philadelphia, OH
01-2013

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Reliability and punctuality
  • Food preparation
  • Cash handling proficiency
  • Cleaning and organization
  • Customer satisfaction focus
  • Attention to detail
  • Dependable and honest
  • Cleaning and sanitizing
  • Patience and empathy
  • Efficient work pace
  • Equipment cleaning
  • Menu memorization
  • Guest service
  • Taking and preparing orders
  • Sandwich preparation
  • Phone and online order processing
  • Food service standards

Timeline

Sandwich Artist

SUBWAY®Restaurants
02.2023 - Current

Key Carrier

Dollar General Store
03.2021 - 02.2023

Crew Member

Wendys Fast Food
03.2018 - 01.2021

Production Worker

Velosity Electronics
01.2015 - 01.2018

Packer

Express Packaging Service
01.2011 - 01.2015

High School Diploma -

Quaker Digital
Chynna Ford