Kerzandra Olejniczak
Oxnard,CA
Summary
Dynamic professional with a proven track record at Walmart, excelling in roles requiring strong leadership and time management expertise. Demonstrated ability to enhance team productivity and efficiency, notably in merchandising and customer service. Skilled in managing cash registers and fostering team development, achieving significant improvements in customer satisfaction and operational workflow.
Overview
14
14
years of professional experience
Work History
Overnight Salary Manager
Wal-Mart Supercenter
06.2022 - 02.2025
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
- Streamlined store operations by implementing efficient processes for stocking, inventory management, and merchandise presentation.
- Enhanced team productivity by effectively delegating tasks and setting priorities for the overnight crew.
- Improved customer satisfaction by addressing concerns promptly, providing exceptional service during overnight hours.
- Optimized resource allocation for various tasks such as stocking shelves, cashiering duties, cleaning duties using data analysis insights from previous shifts'' performances.
- Managed employee scheduling to maximize efficiency while adhering to labor budget constraints during overnight hours.
- Fostered a positive work atmosphere by recognizing hard work among team members, promoting collaboration and camaraderie within the team.
- Implemented cross-training programs for staff members, enhancing the team''s adaptability and versatility in handling various tasks throughout the night shift.
- Scheduled staff, planned budget and revised schedule to meet business needs and minimize cost.
- Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
- Ensured a safe working environment by conducting regular safety meetings and addressing potential hazards promptly.
- Prepared, planned and implemented training programs to support ongoing staff development.
- Facilitated smooth shift handovers by preparing detailed reports on nightly activities, progress updates, and relevant issues for daytime managers.
- Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
- Reduced employee turnover through effective communication, training, and mentorship of staff members.
- Conducted nightly inventory management procedures to track sales and stock levels.
Overnight Hourly Supervisor
Wal-Mart Supercenter
11.2019 - 06.2023
- Maintained detailed records of nightly tasks completed while keeping upper-management informed about any critical issues or concerns.
- Established rapport with vendors, streamlining delivery processes and improving overall supply chain efficiency during overnight hours.
- Balanced staffing needs by managing employee schedules and optimizing shift assignments based on individual strengths and workload demands.
- Coordinated special projects as needed, ensuring timely completion without disrupting daily operations or compromising customer experience.
- Provided ongoing training opportunities to develop team members'' skills, empowering them for career advancement within the company.
- Maintained a safe and secure work environment for all team members by enforcing company policies and safety regulations.
- Championed continuous improvement efforts within the overnight team, reinforcing a culture of excellence and commitment to best practices.
- Streamlined inventory management processes during overnight hours, ensuring accurate stocking of shelves and proper product rotation.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Overnight Stocker and Receiver
Wal-Mart Supercenter
08.2011 - 11.2019
- Promoted a safe work environment by adhering to company protocols and promptly reporting any hazards or concerns.
- Assisted in inventory management, conducting regular audits and addressing discrepancies to ensure accurate stock levels.
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
- Utilized store equipment, such as pallet jacks and forklifts, in a safe and efficient manner to transport merchandise from the backroom to sales floor.
- Supported daytime staff by preparing the store for daily operations with neatly arranged merchandise displays.
- Increased overall store cleanliness by sweeping, mopping, and dusting during overnight shifts.
- Maximized available floor space for merchandising through efficient backroom organization and inventory maintenance procedures.
Education
High School Diploma -
06-2005
Skills
- Managing Cash Register
- Strong leadership
- Freight coordination
- Team training and development
Merchandising and Display
- Forklift operation
- Policy enforcement
- Scheduling expertise
- Inventory monitoring
- Time management expertise
Timeline
Overnight Salary Manager - Wal-Mart Supercenter
06.2022 - 02.2025
Overnight Hourly Supervisor - Wal-Mart Supercenter
11.2019 - 06.2023
Overnight Stocker and Receiver - Wal-Mart Supercenter
08.2011 - 11.2019
Oxnard High School - High School Diploma,
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