Kesean Ancrum
Pappadeaux's Seafood Kitchen
Duncanville,TX
5
years of professional experience
Dynamic and reliable professional with extensive experience at Pappadeaux's Seafood Kitchen, excelling in customer service and responsible alcohol service. Proven ability to enhance guest experiences through strong multitasking and effective communication. Recognized for maintaining high standards of cleanliness and hygiene while training staff to deliver exceptional service.
Work History
Bartender
2 Years 2 Months- Prepared and served alcoholic and non-alcoholic beverages while maintaining high standards of quality and presentation.
- • Delivered attentive, friendly customer service in a fast-paced, high-volume restaurant environment.
- • Verified guest identification and ensured compliance with Texas alcohol service laws and company policies.
- • Processed cash and credit card transactions accurately using a point-of-sale (POS) system.
- • Recommended menu items, specialty cocktails, and beverages to enhance the guest experience and increase sales.
- • Maintained a clean, organized, and fully stocked bar while adhering to food safety and sanitation standards.
- • Collaborated with servers, kitchen staff, and management to provide efficient service and resolve guest concerns.
Truck Driver Assistant
1 Year 10 Months- Assisted drivers with loading and unloading merchandise to facilitate safe transportation.
- Maintained precise delivery and inventory records to support operational success.
- Collaborated with team members to synchronize delivery schedules and optimize routes.
- Operated pallet jacks and hand trucks to enhance warehouse workflow.
- Complied with DOT regulations by submitting pre- and post-trip inspection reports.
Concession Supervisor
1 Year 3 Months- Supervised daily operations of concessions area, ensuring compliance with health and safety standards.
- Trained staff on customer service excellence and efficient food preparation methods.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Developed schedules for team members to optimize coverage during peak hours.
- Ensure food is prepared efficiently and to a high quality. This may include training employees, directing the preparationand serving of food, and ensuring safe food handling practices.
Education
High School Diploma
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Clear and effective communication
Outgoing personality
Cleanliness and hygiene
Responsible alcohol service
Menu memorization
Handling difficult customers
Timeline
Bartender
Pappadeaux's Seafood Kitchen
06.2024 - 08.2026Read More
Truck Driver Assistant
QuikTrip Distribution
07.2022 - 05.2024Read More
Concession Supervisor
Bahama Beach Waterpark
05.2021 - 08.2022Read More
Cedar Hill High School
High School Diploma
Read More