Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Keisha Fortson

Clarksville,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

22
22
years of professional experience

Work History

Stay At Home Parent

Self-employed
Clarksville, TN
08.2018 - Current
  • Managed Household Budget, Expenses, and Financial Planning
  • Planned and executed daily schedules for children, including meal times, activities, and appointments.
  • Effectively communicated with family members, educators, and healthcare professionals.
  • Prioritized and organized tasks to efficiently accomplish family goals.

Leasing Manager

Viewpointe Equities Inc.
San Diego, CA
03.2017 - 04.2018
  • Conducted market research to identify potential tenants and rental rates.
  • Created leasing contracts, collected rent payments, and maintained tenant records.
  • Maintained accurate financial records related to rental income and security deposits.
  • Handled evictions when necessary; prepared documents for court proceedings if needed.
  • Managed property maintenance issues such as plumbing, electrical, and HVAC repairs.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Prepared detailed budgets and financial reports for properties.
  • Managed and oversaw operations, maintenance and administration of properties.

Customer Support Specialist

One Lambda Inc./Fisher Scientific
Canoga Park, CA
06.2002 - 02.2007
  • Responded to customer emails and phone calls promptly, courteously, and professionally.
  • Developed innovative strategies to improve customer experience with the product or service offered by the company.
  • Recorded all customer interactions into the database system accurately and completely.
  • Ensured customer satisfaction through effective communication skills and problem resolution techniques.
  • Upheld high standards of customer services by responding to inquiries, needs and problems.
  • Prioritized workloads to meet customer needs and maintain established deadlines in shipping temperature-sensitive lab specimens.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Education

High School Diploma -

Natick High School
Natick, MA
06-1990

Skills

  • Microsoft Office
  • Attention to Detail
  • Project Planning
  • Data Entry

Affiliations

  • Regular Volunteer Teacher for Kid's Ministry/ RealLife Church

References

References available upon request.

Timeline

Stay At Home Parent

Self-employed
08.2018 - Current

Leasing Manager

Viewpointe Equities Inc.
03.2017 - 04.2018

Customer Support Specialist

One Lambda Inc./Fisher Scientific
06.2002 - 02.2007

High School Diploma -

Natick High School

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Keisha Fortson