Vanessa Bindiola
Humble,TX
Summary
Contributed to team efforts by maintaining strong communication skills. Adapted quickly to fast-paced environments. Demonstrated eagerness to learn and embrace new challenges. Authorized to work in the US for any employer.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Stay at Home Parent
Myself
Houston, TX
01.2026 - Current
- Coordinated daily schedules and activities to ensure balanced routines.
- Implemented educational activities to foster learning and development.
- Manage household budgets, tracking expenses and savings effectively.
- Mentored children in life skills, encouraging independence and responsibility.
- Read stories, sang songs and facilitated creative play.
Call Center Agent
Maximus VES
Houston, TX
11.2025 - 01.2026
- Handled inbound and outbound customer calls, providing excellent service and resolving issues in a timely manner
- Maintained a high level of professionalism and empathy while addressing customer concerns and complaints
- Identified opportunities for process improvement within the call center operations, leading to streamlined workflows and increased efficiency
- Maintained a high level of professionalism and composure during challenging or stressful customer interactions
Data Proc I
Maximus
Remote
10.2024 - 11.2025
- FEMA project - Helpline
- Provide assistance to survivors
- Take registrations, update or check status of applications
- Answer incoming and place outgoing calls
- Data management
- Timesheet management
- Microsoft, Google, Edge, Excel, etc
- Remote work, multitasking
- And many other experiences during this contract
Stay at Home Mom
home
05.2024 - 11.2024
- Due to pandemic, I became a full time stay at home mom to protect myself and my family. Tried going back to work as a preschool teacher but had some trouble with my daughters health so had to take a step back but I was welcomed to come back to the preschool at anytime so for now back to full time stay at home mom. Her health is now better so the other preschool is a little out of our way so I am trying to find a closer one.
Server/Waiter
Olive Garden
Houston, TX
08.2023 - 05.2024
- Server/Waitress, wait on tables, fulfill orders, give customer service, communicate with a team
Preschool Teacher
Childtime Learning Centers
Houston, TX
08.2022 - 11.2022
- CPR Certified. Preschool teacher for toddlers. Wonderful opportunity to try and shape young minds. All while helping out parents with their children’s day to day needs.
Server/Bartender
Buffalo Wild Wings
Houston, TX
10.2019 - 02.2020
- Server
Account Manager
Bulldog/ADT Security Services, LLC
Houston, TX
04.2019 - 08.2019
- Daily calls of 100+, communication, sales, realtor partners. Team work
Call Center Representative
Titan Fitness
Houston, TX
08.2018 - 04.2019
- Collections caller, set up Payment arrangements, setups, calls out daily 100+, answer incoming and computer knowledge etc
Server
Pappasito's Cantina
Houston, TX
07.2018
- I am a server, I work in a fast paced environment and have great communication skills. Barely started about 2 months ago and already received great feedback from customers as well as staff. Quick learner and quick on my feet. we must know our menu and drinks and must be able to attend to all of our guests as well as our team members guests. teamwork is essential.
Server/Cashier
Buffalo Wild Wings
El Centro, CA
11.2016 - 03.2018
- I was a host, then a cashier, then a server. i worked my way up by being great with guests and attentive to their needs. Must be able to be communicative as well as competitive as it was a sports bar/restaurant.
Education
Professional Certificate - Healthcare Office Administration
College of Health Care Professions-Northwest Houston
Houston, TX05.2024
High School Diploma - undefined
Central Union High School
El Centro, CA06.2014
Skills
- Server
- English
- Microsoft Office
- Recruiting
- Appointment scheduling
- Medical terminology
- Sales
- Salesforce
- Office management
- Retail Sales
- Cash handling
- Windows
- Cash register
- Microsoft Powerpoint
- B2B sales
- Daycare
- Experience with children
- Teaching
- Upselling
- Childcare
- Administrative experience
- Retail math
- Cold Calling
- POS
- Organizational Skills
- Word
- Fast learner
- Office experience
- Product demos
- Microsoft Outlook
- Customer Service
- Communication skills
- Call center experience
- Preschool experience
Certification
- Health Care Office Administration May 2024 to Present
- Food Handler Certification
- CPR Certification
Timeline
Stay at Home Parent
Myself
01.2026 - Current
Call Center Agent
Maximus VES
11.2025 - 01.2026
Data Proc I
Maximus
10.2024 - 11.2025
Stay at Home Mom
home
05.2024 - 11.2024
Server/Waiter
Olive Garden
08.2023 - 05.2024
Preschool Teacher
Childtime Learning Centers
08.2022 - 11.2022
Server/Bartender
Buffalo Wild Wings
10.2019 - 02.2020
Account Manager
Bulldog/ADT Security Services, LLC
04.2019 - 08.2019
Call Center Representative
Titan Fitness
08.2018 - 04.2019
Server
Pappasito's Cantina
07.2018
Server/Cashier
Buffalo Wild Wings
11.2016 - 03.2018
Professional Certificate - Healthcare Office Administration
College of Health Care Professions-Northwest Houston
High School Diploma - undefined
Central Union High School