Keshia Coleman
Augusta,GA
Summary
Innovative entrepreneur known for high productivity and efficiency in task completion. Possess specialized skills in strategic planning, market analysis, and financial management. Excel in leadership, communication, and problem-solving, ensuring successful project outcomes and team collaboration.
Overview
12
12
years of professional experience
Work History
Entrepreneur/Freelancer
Self-Employed
, GA
09.2023 - Current
- Analyzed industry trends to identify potential opportunities for growth.
- Assessed risk factors associated with new investments and initiatives.
- Pet sitting
- Discussed behavioral issues with clients in order to develop strategies for resolving them effectively.
- Cleaned up pet messes and provided fresh food and water to all assigned pets.
- Communicated with clients regularly regarding their pet's care needs and progress.
- Started entrepreneurship through small business endeavors.
- Established partnerships with other businesses in related industries for mutual benefit.
- Participated in local community activities to promote the brand's visibility and reputation.
- Created engaging, brand-relevant content for social media channels.
- Developed an online store for customers to purchase products.
Server
The SolFood Kitchen
Augusta, GA
08.2021 - 09.2023
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
- Processed payments, and kept the dining area clean and organized.
- Greeted guests and provided menus.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Accurately recorded orders on cash register and point-of-sale system.
Key Holder
Earthbound Trading Company
Augusta, GA
01.2019 - 12.2022
- Provided customer service including cashiering, merchandising and restocking shelves.
- Identified potential shoplifters through observation of suspicious behavior or activities.
- Assisted customers with product selection and resolving complaints.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Tracked stock movement to ensure availability of merchandise for customers.
- Replenished merchandise displays throughout the store as needed.
- Managed key holder responsibilities such as opening and closing the store.
- Supervised bank deposits and security procedures to support store opening and closing.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
Dog Walker/Pet Sitter
Wag/Rover
Augusta, GA
01.2018 - 12.2021
- Provided basic obedience training when requested by owners.
- Encouraged positive reinforcement methods while working with animals.
- Interacted with pet owners in a professional manner when discussing their pets' needs and care requirements.
- Monitored behavior of dogs while walking to ensure safety of both the dog and passerby.
- Maintained records of each walk including time, distance, duration, notes about the dog's behavior.
- Walked dogs on leash, observing all safety precautions and following commands from owners.
- Provided companionship and comfort to animals during walks.
Server
Boll Weevil
Augusta, GA
07.2019 - 08.2020
- Provided excellent customer service to ensure satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
- Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
- Stocked shelves with bakery products ensuring freshness dates were up-to-date.
- Operated cash registers accurately when ringing up customers' purchases.
- Assisted customers with their orders providing advice on different types of pastries available.
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Accurately recorded orders on cash register and point-of-sale system.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took orders from customers accurately and in a timely manner.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Bartender
The Soul Bar
Augusta, GA
10.2017 - 05.2019
- Processed payments accurately and efficiently with POS system.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Cleansed glasses with sanitizing solution after each use.
- Provided drink suggestions to customers based on their preferences.
- Developed good working relationships with fellow employees through effective communication.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Performed opening and closing duties including restocking supplies.
Bartender
World Of Beer
Augusta, GA
03.2018 - 07.2018
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Greeted customers and provided excellent customer service.
- Assisted in setting up the bar for service shift.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Cleansed glasses with sanitizing solution after each use.
- Performed opening and closing duties including restocking supplies.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Provided drink suggestions to customers based on their preferences.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Developed good working relationships with fellow employees through effective communication.
- Processed payments accurately and efficiently with POS system.
- Stocked ice bins and coolers as needed throughout shift.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Poured wine, beer and cocktails for patrons.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Upsold customers from shelf to premium brands to help boost sales.
- Collected and organized daily till totals and tips.
Server
Mellow Mushroom
Augusta, GA
07.2012 - 05.2018
- Stayed informed about daily specials, new menu items, promotions.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Accurately recorded orders on cash register and point-of-sale system.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took orders from customers accurately and in a timely manner.
- Cleaned tables and chairs to prepare dining area for next customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Trained new employees on restaurant procedures and plating techniques.
- Provided exceptional service to high volume of daily customers.
Education
Some College (No Degree) - Digital Design
Augusta Technical College
Augusta, GASkills
- Operational planning
- Culture building
- Team bonding
- Program coordination
- Entrepreneurial personality
- Team development
Timeline
Entrepreneur/Freelancer
Self-Employed
09.2023 - Current
Server
The SolFood Kitchen
08.2021 - 09.2023
Server
Boll Weevil
07.2019 - 08.2020
Key Holder
Earthbound Trading Company
01.2019 - 12.2022
Bartender
World Of Beer
03.2018 - 07.2018
Dog Walker/Pet Sitter
Wag/Rover
01.2018 - 12.2021
Bartender
The Soul Bar
10.2017 - 05.2019
Server
Mellow Mushroom
07.2012 - 05.2018
Some College (No Degree) - Digital Design
Augusta Technical College