Keshna Tibe
Rise Restaurant, Hard Rock Casino
Florida,FL
7
years of professional experience
Versatile and dependable professional with experience in customer service, hospitality, warehouse operations, and front desk support. Proven ability to manage time effectively, communicate clearly with customers and teams, and maintain smooth day-to-day operations. Dedicated to providing excellent guest experiences and maintaining organized, efficient workplaces.
Work History
Host
- Support guest check-ins daily by seating arrivals promptly and keeping table rotation organized.
- Provide friendly customer service to create a positive dining experience for guests from arrival through seating.
- Coordinate with servers and management during busy shifts to keep restaurant flow smooth and reduce delays.
Receptionist / Front Desk
1 Year 4 Months- Coordinate with medical staff to maintain steady patient flow and support a positive in-office experience.
- Enter patient records and medical information accurately while keeping documentation organized and current.
- Manage patient appointments, check-ins, and front desk communication with a calm, professional approach.
Order Fulfillment Associate
1 Year 11 Months- Packed prescription and over-the-counter items carefully to support accurate shipment preparation and delivery.
- Operated handheld scanners and followed fulfillment procedures to meet productivity goals in a fast-paced warehouse setting.
Guest Services Representative
1 Year 4 Months- Handled check-ins, check-outs, and billing questions with a calm, professional guest-facing approach.
- Resolved guest complaints promptly and documented service issues for timely follow-up by management.
- Maintained daily logs and reports, supporting consistent communication and accurate recordkeeping for management.
Education
High School Diploma
Skills
CPR Certified
Timeline
Receptionist / Front Desk
Hydrip Health
07.2023 - 11.2024Read More
Order Fulfillment Associate
CVS Warehouse
05.2020 - 04.2022Read More
Guest Services Representative
Hilton Hotel
09.2017 - 01.2019Read More
Host
Rise Restaurant, Hard Rock Casino
Read More
Excel Center
High School Diploma
Read More