Keshon Penn
Staten Island,NY
Overview
5
5
years of professional experience
Work History
Care Navigator
The New York Foundling
New York, NY
08.2022 - Current
- Educated member on gaps in care and assisted with scheduling provider appointments.
- Assisted members with social determinants of health and linked to appropriate community resources.
- Maintained confidential health information according to state and federal regulations.
- Helped address client complaints through timely corrective actions and appropriate referrals.
Care Coordinator
Centers Heath Care
Staten Island, NY
06.2021 - 07.2022
- Uses software and databases to maintain records of services performed and patient conditions.
- Supports management staff with care of incontinent patients and promotion of continence care.
- Track records, file documents and maintain communication between clients and Care Managers.
Medical Records Clerk
Jonathan D'Agostino & Associates
Staten Island, NY
03.2019 - 05.2021
- Input data into computer programs and filing systems.
- Followed exact procedures for handling transfers and other releases of medical records.
- Maintained patient confidence by keeping patient records information confidential.
- Offered technical support and troubleshot issues to enhance office productivity.
Education
Bachelor of Science - Corporate Communication
The City University of New York, College of Staten Island
05.2020
Certification - Data Analytics Apprentice
COOP Careers
12.2021
Skills
- Healthcare Systems Knowledge
- Case Management
- Computer Proficiency
- Administrative and Office Support
Websites
Timeline
Care Navigator
The New York Foundling
08.2022 - Current
Care Coordinator
Centers Heath Care
06.2021 - 07.2022
Medical Records Clerk
Jonathan D'Agostino & Associates
03.2019 - 05.2021
Bachelor of Science - Corporate Communication
The City University of New York, College of Staten Island
Certification - Data Analytics Apprentice
COOP Careers