Keshya Abdelhak
Paterson,NJ
Summary
Compassionate and dedicated service professional, skilled in delivering food and beverages while ensuring guest satisfaction in high-volume settings. Knowledgeable about menu items, enhancing customer choices and dining experiences. Experienced in dining area setup and restocking, which boost operational efficiency. Strong abilities in food safety, POS order entry, and upselling giving exceptional service delivery.
Overview
12
12
years of professional experience
Work History
Server
Monarch Casino Black Hawk
Black Hawk, CO
09.2024 - 05.2026
- Provided exceptional service to high volume of daily customers, enhancing overall dining experience
- Delivered dishes and drinks, ensuring guest satisfaction throughout service
- Ensured food quality met standards before serving to guests
- Informed customers of daily specials and signature menu items.
Server
Grand Lux Cafe
Paramus, New Jersey
09.2016 - 05.2019
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
California Pizza Kitchen
Paramus, New Jersey
07.2014 - 05.2018
- Presented CPK menu items and explained ingredients, specials, and pairings
- Took accurate orders and entered requests into POS system
- Greeted California Pizza Kitchen guests and guided dining experience
Education
Paterson Charter School For Science And Technology
Paterson, NJSkills
- Order entry
- POS system
- Menu knowledge
- Food safety
- Food running
- Table bussing
- Customer engagement
- Upselling
Accomplishments
- Hospitality
Affiliations
- Salvation Army feeding the homeless
- Volunteer
Timeline
Server
Monarch Casino Black Hawk
09.2024 - 05.2026
Server
Grand Lux Cafe
09.2016 - 05.2019
Server
California Pizza Kitchen
07.2014 - 05.2018
Paterson Charter School For Science And Technology