Kesley Harris
Alexandria,LA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Cabrini Hospital. Skilled in patient relations and organization, adept at managing time efficiently. Excelled in roles requiring heavy lifting and data entry, achieving significant improvements in inventory accuracy and client service standards. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
4
4
years of professional experience
Work History
Receptionist
Be Famous Cut
Alexandria, LA
12.2023 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payment records accurately.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Scheduled office meetings and client appointments for staff teams.
Sales Associate
Finish Line
Alexandria, LA
08.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Transporter
Cabrini Hospital
Alexandria, LA
01.2021 - 08.2023
- Warmly greeted patients and visitors and made each feel welcome.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Maintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Maintained accurate and detailed records of patient transportation to enable tracking history and report to management.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
Stocker
Walmart
Alexandria, LA
04.2020 - 01.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Education
Peabody Magnet High School
Alexandria, LASkills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Billing and Invoicing
- Stocking
- Patient Transporter
- Patient Relations
- Heavy Lifting
- Loading and unloading
- Truck unloading
- Warehouse Safety
Timeline
Receptionist
Be Famous Cut
12.2023 - Current
Sales Associate
Finish Line
08.2023 - 12.2023
Transporter
Cabrini Hospital
01.2021 - 08.2023
Stocker
Walmart
04.2020 - 01.2021
Peabody Magnet High School