Markessa Drake
Summary
Driven and empathetic professional with a proven track record in customer service and student motivation, honed at Shorts Deli and Martelle Dance Academy. Excelled in creating inclusive environments and enhancing customer and student experiences through effective communication and patience. Skilled in conflict resolution and CPR, demonstrating a strong work ethic and integrity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Shorts Deli
04.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Dance Teacher
Martelle Dance Academy
09.2022 - Current
- Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
- Planned routines for recitals and performances.
- Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
- Organized and led rehearsals for successful school performances, showcasing students'' talents and hard work.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
- Cultivated a positive learning environment by establishing clear expectations and fostering open communication between students, parents, and staff.
- Promoted creative expression to encourage students to explore dance as art and self expression through movement.
- Created a safe and inclusive environment where students felt comfortable expressing themselves through dance, regardless of their background or experience level.
Education
High School Diploma -
Wellsville Secondary School
Wellsville, NY06.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Reliability and punctuality
- Written and verbal communication
- Conflict Resolution
- Patience and Encouragement
- Safety understanding
- Student and parent relations
- Student Motivation
- CPR Certification
Certification
CPR Certification
First Aid Training
Narcan Training
BLS Certification
Timeline
Cashier
Shorts Deli
04.2024 - Current
Dance Teacher
Martelle Dance Academy
09.2022 - Current
High School Diploma -
Wellsville Secondary School
CPR Certification
First Aid Training
Narcan Training
BLS Certification
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