Professional Summary
Overview
Work History
Education
Skills
Timeline

Kessen Yang

Club Car Wash
Neenah,USA
6
years of professional experience

Hardworking and adaptable professional with experience in customer service, sales, and leadership. Recognized for building strong relationships, solving problems, and staying dependable under pressure. Eager to contribute teamwork, reliability, leadership, and a strong work ethic.

Work History

Team Lead

5 Months
Club Car Wash | 03.2026 - Current
  • Supervised daily operations, leading team to maintain efficiency in fast-paced environment.
  • Trained and coached employees on customer service, sales, and safety procedures, enhancing team capability.
  • Train and coach employees on customer service, sales, and safety procedures.
  • Resolved customer concerns and supported management in daily operations to ensure seamless service delivery.
  • Resolve customer concerns and support management with daily operations.

Prep Attendant

9 Months
Club Car Wash | 06.2025 - 03.2026
  • Washed and detailed vehicles, contributing to enhanced customer satisfaction.
  • Initiated stocking supplies and maintained equipment, supporting smooth operations.
  • Exhibited reliability and teamwork while collaborating on projects in a fast-paced environment.

Sales Intern

2 Months
Turf Badger | 05.2024 - 07.2024
  • Completed internship while attending school, acquiring practical sales skills.
  • Promoted and sold services through direct engagement, enhancing customer satisfaction.
  • Developed confidence and valuable experience in door-to-door sales.
  • Built confidence by engaging with customers during sales presentations. and valuable experience in door-to-door sales.

Produce Associate

5 Months
Sam’s Club | 01.2024 - 06.2024
  • Maintained clean, organized, and well-stocked produce displays to enhance customer shopping experience.
  • Assisted customers in selecting products and providing tailored recommendations to meet their needs.
  • Managed inventory and unloaded shipments to ensure timely replenishment of produce stock.

Online Grocery Pickup Associate

2 Years 4 Months
Walmart | 02.2021 - 06.2023
  • Prepared and delivered customer orders with 100% accuracy and timely service.
  • Earned recognition as “Associate of the Month” for outstanding service.
  • Facilitated team collaboration and streamlined operations in a fast-paced environment.

Education

Associate’s Degree - Cybersecurity

Fox Valley Technical College | Appleton, WI | 05-2025

Skills

Team leadership
Training delivery
Sales Strategy
Sales support
Problem Solving
Time organization
Microsoft Office proficiency

Timeline

Team Lead

Club Car Wash
03.2026 - CurrentRead More

Prep Attendant

Club Car Wash
06.2025 - 03.2026Read More

Sales Intern

Turf Badger
05.2024 - 07.2024Read More

Produce Associate

Sam’s Club
01.2024 - 06.2024Read More

Online Grocery Pickup Associate

Walmart
02.2021 - 06.2023Read More

Fox Valley Technical College

Associate’s Degree from Cybersecurity
Read More
Kessen Yang