Ketiya Soeurn
Harbor City,CA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
Work History
Front Desk
Loan Dang Dental Office
Long Beach , CA
2014.10 - 2018.01
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Education
Associate Degree in Nursing - Licensed Vocational Nursing
American Career College
Los Angeles, CA02.2022
High School Diploma -
Santhormok High School
Cambodia07.2005
Skills
- Data Entry and Database Software
- Computer Proficiency
- Positive Attitude and Energetic
- Front Desk Operations
- Call Answering and Routing
- Patient Records Gathering
Languages
Cambodian
Native or Bilingual
Timeline
Front Desk
Loan Dang Dental Office
2014.10 - 2018.01
Associate Degree in Nursing - Licensed Vocational Nursing
American Career College
High School Diploma -
Santhormok High School
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