Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ketline Mondesir

Miami,FL

Summary

Mental health professional with solid track record in patient care and therapeutic support. Skilled in crisis intervention, patient assessment, and developing personalized care plans. Strong focus on team collaboration and adaptable to changing needs. Dependable with deep understanding of mental health conditions and effective communication techniques.

Overview

7
7
years of professional experience

Work History

Mental Health Technician

Aventura Hospital & Medical Center
05.2020 - 12.2024
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • Improved patient well-being by providing compassionate care and support during their mental health journey.
  • Enhanced therapeutic environment by maintaining clean and organized patient area.

Security Officer

Allied Universal Security Services
01.2018 - 07.2020
  • Directed guests around building and answered accessibility questions.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Enhanced safety by conducting thorough and regular patrols of the premises.
  • Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
  • Ensured secure access to facilities by verifying identification and implementing visitor protocols.
  • Maintained detailed reports of daily activities, incidents, and irregularities for management review.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Education

Mental Health Technician - Mental Health Technician Certification

Sunshine Center
North Miami Beach, FL
01-2015

High School Diploma -

College Notre Dame De Lourde Port De Paix
Haiti
07-2008

Skills

  • De-escalation techniques
  • Behavior observation
  • Stress reduction techniques
  • Behavior management
  • Patient safety management
  • Crisis intervention
  • Substance abuse awareness
  • Anxiety management
  • Empathy development
  • Depression support
  • Patient assessment
  • Bilingual
  • Intake assessment
  • Activities of daily living ADL assistance
  • Mental health assessment
  • Nonviolent crisis intervention (NVCI)
  • Nursing assistance CPR/First aide Certified CPI
  • Nonviolent crisis intervention

Languages

English
Professional Working

Timeline

Mental Health Technician

Aventura Hospital & Medical Center
05.2020 - 12.2024

Security Officer

Allied Universal Security Services
01.2018 - 07.2020

Mental Health Technician - Mental Health Technician Certification

Sunshine Center

High School Diploma -

College Notre Dame De Lourde Port De Paix

Similar Profiles

CREATE PROFILE
Ketline Mondesir