Ketsia Kendall

• Provided leadership and mentoring to nursing staff on a variety of clinical topics including patient assessment, diagnosis, treatment plans, documentation practices, and professional development.
• Established collaborative relationships with physicians, other healthcare professionals, families and patients to ensure high-quality patient care services.
• Collaborated with department managers to develop budgets for the unit based on anticipated staffing needs and operational costs associated with providing quality
• Maintained current knowledge of trends in healthcare industry through attendance at conferences and seminars or reading relevant literature.
• Developed, implemented, and regularly reviewed personalized care plans in collaboration with healthcare providers.
• Monitored staff performance in areas such as infection control, safety, customer service, and compliance with regulatory requirements.
• Identified educational needs among nursing staff members through observation of daily activities developed training resources pamphlets and guides accordingly.
• Ensure to organize the department in accordance with the hospital’s mission and vision statements to meet legal, organizational, and medical staff guidelines.

Assistant Patient Care Director

• Manage performance of nursing staff, reviewing task completion, prioritization and report quality
• Impart medical, operational and patient care knowledge to junior nurses, supporting personal growth and enhancing professional development.
• Maintain comprehensive base of unit supplies to meet expected patient demands, public health emergencies and mass casualty incidences.
• Develops, monitors, evaluates, and documents Continuous Quality Improvement activities in accordance within hospital, state, and The Joint Commission standards.
• Monitor staff performance and provided coaching and formal counseling to staff.
• Collaborate with management teams in order to implement and evaluate programs and services.
• Maintains active involvement in budget monitoring and financial management through supply management and maintaining equitable staffing utilization
• Identifies areas for cost improvement and makes recommendation for service program or departmental initiatives

Registered Cardiac Nurse

• Work predominantly with cardiac patients in managing care in an IMCC setting working very closely with Interdisciplinary Team to provide optimal patient care.
• Completion of 2020-2021 Vizient Nurse Residency program
• Able to organize workload to manage patient care efficiently for the entirety of shift
• Wound champion for the nursing unit requiring attendance Quarterly NDNQI meetings for general survey of all patients with skin concerns as well as providing in-service educational programs focusing on fall safety, skin care and adherence to core measures.
• Safely administer medications, and provide patients with education
• Coordinate care with interdisciplinary team to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
• Completed and maintained personal Performance-Based Development System (PBDS) standards to show consistent clinical competency and sound judgment.
• Member of various committees including scheduling, social, and wound assisting in carrying out unit specific tasks to allow for better patient outcomes

Achievements:

2021 Vizient Residency People's Choice award winner for Evidence Based Group Project

2021 Virginia Hospital Center Rising Star Award nominee and winner

2022 Virginia Hospital Center Clinical Excellence nominee

2023 Virginia Hospital Center Clinical Excellence nominee

11 Time Daisy Award Nominee

• Pharmacy technician responsible for hospital inpatient duties . Knowledgeable with Refilling Pyxis Machines in all units to ensure all nurses can access medications swiftly for patients and safely
• Work alongside pharmacist to produce orders received from doctors and nursing staff .
• Trained in aseptic techniques to make Intravenous Compounds required for critical care patients including babies and chemo patients.
• Responsible for ensuring all units are replenished and medications are secure for patients Constant advocate for patient first.