Kettia Johnson
Brooklyn,NY
Summary
Dedicated case manager with a strong focus on care coordination, active listening, and problem-solving. Proven ability to conduct thorough assessments and advocate for clients' needs.
Overview
18
18
years of professional experience
Work History
Case Manager
Advance Care Alliance
300 Motor Parkway Suite 105 Hauppauge N.Y 11788
01.2020 - Current
- Coordinated care plans for individuals with diverse needs, ensuring comprehensive support services.
- Conducted assessments to identify client needs and develop tailored intervention strategies.
- Collaborated with multidisciplinary teams to optimize service delivery and enhance client outcomes.
- Monitored progress of clients, adjusting care plans as necessary to meet evolving requirements.
- Advocated for clients' rights, connecting them with community resources and essential services.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Mental Health Therapy Aide
OMH- Kingsboro Psychiatric Center
685 Clarkson Avenue Brooklyn N.Y 11203
04.2008 - 01.2020
- Observed and documented patient behaviors to support therapeutic interventions.
- Assisted mental health professionals in implementing treatment plans for patients.
- Developed and maintained positive relationships with patients to foster trust and compliance.
- Collaborated with multidisciplinary teams to improve treatment outcomes for patients.
- Educated patients on coping strategies, providing tools for managing stressors outside of therapy sessions.
- Monitored medication administration, ensuring accurate dosages were provided per physician orders while tracking any side effects or changes in behavior.
- Participated in ongoing professional development opportunities to stay current on best practices and emerging trends in mental health care.
- Ensured patient safety and maintained a secure facility by conducting regular safety checks and adhering to strict protocols.
Education
Bachelor of Science - Psychology/ Human Services
University of Bridgeport
Bridgeport, CT05-2007
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Active listening
- Care coordination
- MS office
- Direct patient care
- Goal setting
Timeline
Case Manager
Advance Care Alliance
01.2020 - Current
Mental Health Therapy Aide
OMH- Kingsboro Psychiatric Center
04.2008 - 01.2020
Bachelor of Science - Psychology/ Human Services
University of Bridgeport