KEV WILSON
Charlotte,NC
Summary
Hardworking young man with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
7
7
years of professional experience
Work History
Shift Manager
McDonald's
01.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Stocking Associate
Walmart
01.2022 - 01.2024
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Scanned, recorded and verified received inventory during regular shipments.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
Package Handler
BIC
01.2022 - 01.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
Package Sorter
Amazon
01.2019 - 01.2022
- Supported shipping department by preparing sorted packages for transportation, reinforcing company's reputation for punctuality.
- Collaborated with team members to sort large volumes of packages quickly and accurately.
- Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.
- Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.
- Adhered to safety protocols while working in a fast-paced environment, reducing the potential for accidents on the job.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace, which facilitated smoother package sorting operations.
- Complied with safety, health, and environmental regulations.
Education
High School Diploma -
Skills
- Team development
- Interpersonal skills
- Punctual and reliable
- Workplace safety
- Decision-making
Timeline
Shift Manager
McDonald's
01.2024 - Current
Stocking Associate
Walmart
01.2022 - 01.2024
Package Handler
BIC
01.2022 - 01.2023
Package Sorter
Amazon
01.2019 - 01.2022
High School Diploma -
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